transport administrator
3 the last 211 days, recently 2023-08-21
Responsibility
- ensure the smooth running of the transport shift, including appropriate resources are available to meet the planned activity levels
- ensure compliance with all Health and Safety requirements within the transport operation
- assist in vehicle maintenance and monitor all defects and faults updating the weekly compliance board
Show more +20 - keep all service maintenance records up to date in files and PC systems
- contribute to the identification, evaluation and where appropriate implementation, of improvement initiatives within the transport operation
- pre-briefing and debriefing driver to ensure paperwork is completed to the level expected
- compiling of reports for all vehicle and driver incidents/accidents
- regular and open communication with drivers on shift matters and working processes
- first point of contact for the drivers with regards to their deliveries and collections
- ensure Health and Safety compliance and recommendations are up to date
- constant communication with the Transport Supervisor and Transport Manager with regards to all the operational status and issues
- liaise with HR on employment law compliance for our Transport Operations
- end of shift debrief with all drivers and reporting of any issues to the Transport Supervisor and Transport Manager
- implement and adhere to CPC and Tachograph requirements
- coordinating with relevant Customer Service teams with regards to load discrepancies for multiple customers
- monitor annual leave for rota planning and driver hours/contracted hours
- managing fleet defects, resolution, and reporting
- ensure vehicles are listed on the ULEZ, London Congestion Zone and Dart Charge accounts and compliant to legislation affecting Kent/Sussex transport
- follow company procedures in ensuring any parking tickets are paid in time and any notifications passed to HR for wage deductions
- understanding driver's hours legislation to support compliance and driver well-being
- assist in the recruitment of driving staff as required
- supporting the Transport Supervisor and Transport Manager in making sure that H&S requirements are adhered to on site and out on the road
- build, maintain and enhance effective working relationships with all Drink Warehouse UK Staff, but particularly warehouse and transport teams
Requirements
- clean driving license
- ability to communicate effectively with members of staff at all levels
- proven organisational skills, including planning and problem solving
Show more +16 - A proven track record in Logistics Distribution or keen to learn as you go
- proven record in delivery excellent customer services, including meeting customer expectations
- experience managing transport administration tasks in a busy transport operation
- flexible working attitude
- excellent verbal and written communication skills
- good working knowledge of IT systems including Office 365 software
- attention to detail
- able to work to strict deadlines and targets
- excellent interpersonal and people management skills
- ability to communicate effectively with all members of staff at all levels
- administrative experience: 3 years
- customer service: 1 year
- transport administration: 1 year
- building, maintaining and enhancing effective working relationships with all Drink Warehouse UK Staff, but particularly the Transport and Warehouse staff
- proven record in delivering excellent customer service and meeting customer expectations
- A conscientious, proactive and positive approach to duties
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