DRIFT IT  Salary

UNIT 23-24 THE OAKWOOD CENTRE DOWNLEY ROAD HAVANT PO9 2NP UNITED KINGDOM

DRIFT IT
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Earnings on positions in DRIFT IT

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DRIFT IT is looking for employees for positions:

it technician

Trade

  • IT Operations & Helpdesk
  • IT Operations & Helpdesk

Benefits

  • company car

Education

  • GCSE or equivalent
  • we started Drift IT Services because we recognise the importance of education and believe in making sure that schools get best value and service
  • we have always strived to make sure our team is made up of people who understand and value the importance of education and enjoy building relationships

Responsibility

  • all tasks set within the realms of IT at both a Client’s location and internally within the Company
  • maintaining the highest standards of service and conduct with Clients and visitors
  • complete all regular scheduled tasks set in any Client’s Service Level Agreement
  • upholding and developing professional relationships with Clients
  • seek solutions in relation to IT problems faced on a day-to-day basis
  • provide proactive IT support and communication to clients
  • raise, investigate, troubleshoot and resolve support tickets using the MIS
  • provide escalated support within the Helpdesk team; investigating, troubleshooting, and resolving escalated support tickets

Requirements

  • to provide positive and consistent customer service to customers
  • to care about the outcomes of the support you and the Company provide
  • to be able to organise your work and support other Helpdesk colleagues
  • to be a team player and actively work together with all colleagues to provide proactive IT support
  • good communication skills and ability to clarify and explain instructions clearly
  • ensuring effective time management and prioritisation
  • IT support: 2 years
  • ability to work independently and with initiative

Earnings on positions in DRIFT IT

Average salary in this position
Average salary in this position in the country
2083 £
1%
2098 £

National average salary

2950 £

Average salary in this company

2083 £