DocPlus  Salary

Rating of the company
Glasgow
Rating of the company

DocPlus

Earnings on positions in DocPlus

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DocPlus is looking for employees for positions:

practice manager

  • practice manager

Working hours

  • full-time | Permanent

Responsibility

  • ensure that a robust, responsive, and effective complaints management process is in place and deployed within the practice
  • manage the customer satisfaction feedback mechanisms within the practice, such as the Customer
  • ensure that a system is in place within the practice with standards and processes to deliver outstanding customer service and engagement at every “touch point” in the customer journey
  • this will include the development and maintenance of effective methods for financial management such as quotations; collection of payments for treatments; accurate and effective billing and invoicing for these also
  • deliver a Customer Engagement program for the practice including Open Events, Staff Engagement evenings and Supplier Events
  • ensure the effective delivery of services within the practice is in line with practice performance standards and objectives