DIY BUILDING SUPPLIES  Salary

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PINN POINT 31 NOTTINGHAM ROAD STAPLEFORD NOTTINGHAM NG9 8AB ENGLAND
TIN: 12723077
 Wholesale & Retail Trade
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DIY BUILDING SUPPLIES
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DIY BUILDING SUPPLIES is looking for employees for positions:

customer service coordinator

  • customer service coordinator
  • customer service advisor
  • part time administrator

Working hours

  • full-time

Responsibility

  • DIY Building Supplies Ltd is an online-only supplier of building materials
  • we work with partnered suppliers to deliver high-quality products to both trade customers and the general public
  • respond to customer inquiries promptly and provide accurate and complete information
  • identify customer needs and provide appropriate solutions, including upselling and cross-selling
  • work to maintain customer relationships, fostering loyalty and increasing repeat business
  • maintain customer records in an organised manner to ensure efficient account management
  • professionally handle customer complaints and resolve issues promptly, striving for customer satisfaction
  • as a forward-thinking company, we strive to be recognised in the industry for outstanding customer service, high-quality materials, and efficiency while maintaining excellent work conditions for our team

Requirements

  • customer Service: 1 year