DIRECT 4 BABY Salary - Salary Report

be ‘hands on’ leading by example in customer service, conflict resolution and create an environment where others want to follow
in line with the companies vision you will carry out and implement our strategy to improve the customer service journey
develop, drive and inspire the team to achieve the highest level of customer service
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manage customer feedback loops
responsible for rota/staffing levels to ensure our customer service is at optimum levels 7 days a week
be analytical to review reports & data and make relevant improvements
regularly create reports for management with insights to further develop the department
ensure compliance with all company procedures

experience in coaching and developing staff, to help them achieve their full potential
confident and able to work under pressure
analytically minded
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exceptional organisational skills
excellent communication skills with the ability to build genuine and meaningful relationships
some weekend work may be required
at least 3+ year experience in customer service management
customer Services Manager: 2 years

RUTH WAGSTAFF RECRUITMENT	5833 £	4166 £ 5833 £
NORTHERN TRAINS	5812 £	4166 £ 5833 £
NICHOLSON GLOVER ASSOCIATES	5416 £	4166 £ 5833 £
MICHAEL PAGE	5000 £	4166 £ 5833 £
WSCC	4648 £	4166 £ 5833 £
PEAR TREE RECRUITMENT	4583 £	4166 £ 5833 £
MATCHED GROUP	4583 £	4166 £ 5833 £
GCB AGENCY RECRUITMENT	4166 £	4166 £ 5833 £
HUNTERWELL RECRUITMENT	4166 £	4166 £ 5833 £
CV SCREEN	4166 £	4166 £ 5833 £

ensuring that all goods that are loaded or unloaded match the relevant paperwork
taking responsibility for a company’s freight and assets by reporting any suspicious activity at work
storing and rotating stock according to established procedures
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reporting any damaged or missing goods to Warehouse Managers or Supervisors
keeping the warehouse environment clean and tidy and maintaining equipment
following workplace health and safety rules when handling goods
ensuring efficient operations by adhering to operational procedures, rules and schedules
assisting with warehouse inventory controls, which typically involves using a hand-held scanner
treating merchandise with care and concern at all times

FLT License desirable, not essential
physical strength, fitness and dexterity, as they often have to lift heavy packages or work at elevated heights
excellent team-working skills to effectively collaborate with other members of a warehouse team
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ability to work in a fast-paced environment
computer literacy, including knowing how to use scanners and relevant software programs, such as warehouse management systems
excellent organisational and record-keeping skills to coordinate large volumes of goods
honesty and trustworthiness
the ability to work effectively under limited supervision

MEDICHECKS.COM	23000 £	2583 £ 23000 £
BRICKABILITY GROUP PLC	19000 £	2583 £ 23000 £
FM&H	3200 £	2583 £ 23000 £
THE BEEHIVE RECRUITMENT GROUP	2886 £	2583 £ 23000 £
RANDSTAD SOLUTIONS	2880 £	2583 £ 23000 £
DS SMITH PACKAGING	2833 £	2583 £ 23000 £
VEESUPPORTSERVICES	2800 £	2583 £ 23000 £
LONDONENERGY	2779 £	2583 £ 23000 £
THE RECRUITMENT SOURCE	2720 £	2583 £ 23000 £
BAKO GROUP	2583 £	2583 £ 23000 £

assistant management / Supervisory experience
excellent time management skills
the ability to inspire and train a dedicated, successful and trusted team
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strong verbal and written communication skills
display the confidence to help create and carry out in store events
carry the flair and creativity to visually merchandise the store
express technical prowess to fully understand and utilise the companies CRM & POS software
have the tact and understanding to deal with difficult customers and the confidence to diffuse unique situations
be able to manage the day to day running of the store, including staff management, ensuring a high standard of care is always undertaken
the ability to work to and achieve set targets, drive sales and also demonstrate the leadership qualities to inspire staff to work towards the same goal

DIRECT 4 BABY