DINO DECKING

Earnings for position warehouse operative

Responsibility

• respond to customer inquiries via phone, and email in a professional and timely manner
• assist customers with placing orders, tracking shipments, and resolving product issues
• provide product recommendations and educate customers on product features and benefits
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• investigate and resolve customer complaints and issues
• generating quotes
• updating customer orders
• other responsibilities as and when required

Requirements

• prior customer service experience, preferably in a call center or retail environment
• excellent verbal and written communication skills
• strong problem-solving and decision-making skills
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• ability to work independently and manage multiple priorities in a fast-paced environment

Responsibility

• finance - handling basic bookkeeping and sage tasks such as inputting customer payments, emailing out statements and end of month reports