DERWENT GROUP Salary
PARKHILL STUDIO WALTON ROAD WETHERBY LS22 5DZ UNITED KINGDOM
TIN: 13766939
DERWENT GROUP Premium profile inactive Premium profile inactive
Earnings on positions in DERWENT GROUP
DERWENT GROUP is looking for employees for positions:
temporary administrator
Working hours
- full-time | Temporary
Responsibility
- outbound calling including breeders, vets and requesting information for claims
- written correspondence to vets, breeders and customers to chase outstanding information
- undertake departmental routine and exception processes, such as claim indexing, vaccination vouchers all in line with agreed service levels
- respond to customers enquiries appropriately, ensuring all documentation is professional and correct
- inbound calls from policy holders, vets and breeders
- record and maintain accurate policyholder information using in house computer systems
- provide and maintain exemplary levels of customer service at all time
- maintain a thorough working knowledge of all policy terms and conditions
Requirements
- good organizational and interpersonal skills
- ability to work under pressure and to tight deadlines
- computer literate with keyboard skills
- precise comprehension and ability to communicate clearly in both verbal and written form
- proactive attitude to learning new things and a fast learner
- ability to cope well under pressure with determination and perseverance