DE SMIT MEDICAL SYSTEMS Salary
584 WELLSWAY BATH BA2 2UE
TIN: 06585345
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Earnings on positions in DE SMIT MEDICAL SYSTEMS
DE SMIT MEDICAL SYSTEMS is looking for employees for positions:
it support technician
Working hours
- full-time | Permanent
Language
- english
Education
- bachelor's
- certificate of Higher Education
Requirements
- experience in an IT helpdesk/support role required
- ICT or computing degree highly desirable
- computing degree or similar qualification highly desirable
- previous experience in an IT help desk/support role required
- excellent troubleshooting skills and ability to remain calm under pressure
- excellent customer service, telephone, and written communication skills, with meticulous attention to detail
- excellent customer service, telephone manner and written communication skills, with meticulous attention to detail
- excellent timekeeping skills with ability to work under broad direction and to manage/prioritise own workload
Responsibility
- the successful candidate will support the IT manager in the day-to-day running and development of the company’s computer, network, and web infrastructure
- the successful candidate will support the IT manager in the day-to-day running and development of the company’s computer, network and web server infrastructure
- diagnose, resolve and document problems in ticketing system, liaising with manufacturers, vendors and customers as required
- maintain and review department asset register, documentation, wiki, FAQs, procedures, and policies
- maintain and review department asset register, documentation/wiki, FAQs, procedures and policies