DAYSHAPE

Responsibility

• about us
• it’s built to handle large, complex, and ever-changing requirements with ease
• why we’re hiring
  Show more +14
• dayshape is an advanced resource management solution, incorporating AI and intelligent automation to help professional services firms optimise their workforce like never before
• despite being a small company, our customers include some of the world’s largest professional services firms
• our customers include accountancy firms from the Big Four and global top 10, and Dayshape is used in more than 15 countries across four continents
• our target customers are global firms, international networks, and large nationwide or regional organisations, if they are big enough to have the challenges that Dayshape can solve
• as a company, we live our values every day, and we are committed to making sure our friendly and inclusive environment grows with us
• what you’ll do
• review support tickets and prepare them for software engineers to fix, when needed
• following successful implementations to firms in the UK, throughout Europe, and North America, our support team has grown quickly and we’re now supporting customers across multiple time zones
• we are an award-winning enterprise software scale-up with high ambitions for growth. Being recognised as Scotland’s fastest growing tech company in the Deloitte Technology Fast 50 awards three years in a row shows that we are on the right track
• manage tickets in Freshdesk, raising comprehensive JIRA tickets to engage engineers
• resolve tickets directly when no code changes are required
• our customers each have thousands of users, who are looked after by their own internal support teams for 1st line issues. However, the more complex stuff comes to us, and that's where you come in
• triage tickets based on various internal and external priorities
• about you

Earnings for position application support engineer

Responsibility

• about us
• it’s built to handle large, complex, and ever-changing requirements with ease
• job Title: Data Engineer
  Show more +12
• this year we’re making strides into other areas of Professional Services, focusing on IT service providers and consultancies and management consultants
• dayshape is an advanced resource management solution, incorporating AI and intelligent automation to help professional services firms optimise their workforce like never before
• about the role
• our customers include accountancy firms from the Big Four and global top 10, and Dayshape is used in more than 15 countries across four continents
• our target customers are global firms, international networks, and large nationwide or regional organisations, if they’re big enough to have the challenges that Dayshape can solve
• as the demand for integration work increases, you will be heavily involved in setting the standards for our integrations going forward
• as a company, we live our values every day and we're committed to making sure our friendly and inclusive environment grows with us
• what you’ll do
• we’re an award-winning enterprise software scale-up with high ambitions for growth. Being recognised as Scotland’s fastest growing tech company in the Deloitte Technology Fast 50 awards three years in a row shows that we are on the right track
• work with our software implementation consultants to define and verify specification documents for ETL process
• over the last year we have grown and gained many new customers. We are adapting our processes as we scale, and this includes growing our new, specialised team for developing customer integrations
• work with customer IT to test customer data source endpoints to ensure they meet specification

Earnings for position engineer

Responsibility

• be the primary point of contact between the client and Dayshape, attending daily or weekly calls with the client as required to update on progress
• act as an internal escalation point to assist your team with any challenging issues or situations
• contribute project updates to company All Hands meetings
  Show more +2
• work closely with the product and engineering teams to ensure that any critical development for this implementation is on track and fit for purpose
• ultimately hand over the relationship to Customer Support and Account Management following the successful conclusion of the implementation

Earnings for position senior project manager

Responsibility

• about us
• it’s built to handle large, complex, and ever-changing requirements with ease
• about the role
  Show more +18
• dayshape is an advanced resource management solution, incorporating AI and intelligent automation to help professional services firms optimise their workforce like never before
• our customers include accountancy firms from the Big Four and global top 10, and Dayshape is used in more than 15 countries across four continents
• our target customers are global firms, international networks, and large nationwide or regional organisations, if they’re big enough to have the challenges that Dayshape can solve
• what you’ll do
• as a company, we live our values every day and we're committed to making sure our friendly and inclusive environment grows with us
• develop new features and enhancements
• write complex, performant frontend business logic in JavaScript
• we've come a long way in a short time, but there's still so much more we can do. We have grand ambitions to make Dayshape the most scalable, flexible and rapid to deploy solution on the market, and we’re not there yet. That’s where you come in
• as part of our Engineering team, you will be delivering UI-driven features that help our customers schedule thousands of hours of work with ease
• we’re an award-winning enterprise software scale-up with high ambitions for growth. Being recognised as Scotland’s fastest growing tech company in the Deloitte Technology Fast 50 awards three years in a row shows that we are on the right track
• work with the rest of our engineering team to enhance scalability, performance and maintainability
• you will help us build scalability, resilience and high performance into the product, all while keeping an eye on UX, accessibility and aesthetics
• help us make our codebase “fit-for-future” on a new JavaScript framework
• be involved in the entire life-cycle of features, including idea creation, deployment, and longer term updates and enhancements
• ensuring test artefacts are up to date and accurate
• support our culture of learning, development and teamwork
• about you
• involved in the planning & refinement process by reviewing feature briefs and working with the team to define good acceptance criteria

Responsibility

• about us
• we’re an award-winning, fast-growth, enterprise software company headquartered in Edinburgh, increasingly expanding our team across the UK and US
• in 2022, we ranked in the top 100 fastest-growing European companies in the FT 1000
  Show more +25
• it’s built to handle large, complex, and ever-changing requirements
• create a pipeline of opportunities within your assigned vertical and/or geographical territory
• establish yourself as an expert on the problems in the industry and how Dayshape solves them
• deliver product demos and insightful sales presentations to convey our value proposition to prospects
• we recently won the ScotlandIS Digital Tech Scale-up Business of the Year award and have previously been recognised as Scotland’s fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years
• dayshape is used every day by tens of thousands of users in more than 15 countries across four continents
• run deep dive discovery sessions to gather a thorough and documented understanding of prospects’ as-is and desired to-be states
• as a company, we live our values every day and we're committed to our friendly and inclusive environment
• why We’re Hiring
• dayshape is an enterprise-focused advanced resource management solution, incorporating AI and intelligent automation to help professional services firms optimise their workforce like never before
• respond to RFIs and RFPs
• we’re 100+ dedicated, hard-working people, committed to improving our and our customers' working lives through better workforce planning
• support, influence, and guide prospects as they build the business case for new resource management software
• our customers include some of the world’s biggest names in Accountancy and we’re now expanding into broader sub-industries of Professional and Business Services
• manage pricing and contract negotiations
• maintain comprehensive competitor knowledge and be tuned in to competitor activities and threats
• provide comprehensive sales handovers to the implementation team
• prepare and deliver initial demos and orchestrate and direct deep dive demos focused on specific use cases
• provide weekly updates to the sales team, and collaborate and support on deals where you or your colleagues need help
• provide weekly updates to the sales team, and collaborate and support on deals where you or colleagues need help
• map out and maintain a detailed understanding of the prospect’s org structure, influencers, and decision-makers, ensuring you remain connected to all the key contacts throughout the evaluation process
• map out and maintain a detailed understanding of the prospect’s org structure, influencers, and decision makers, ensuring you remain connected to all the key contacts throughout the evaluation process
• actively share market feedback within Dayshape, such as industry trends, market intelligence, competitor knowledge, and product feedback
• about you
• actively share market feedback within Dayshape, such industry trends, market intelligence, competitor knowledge, and product feedback