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CYS SECURITY is looking for employees for positions:
concierge
concierge
security officer
Working hours
part-time
Responsibility
providing a professional and welcoming reception service to patients, visitors and staff
answering phone calls and emails in a courteous and timely manner, providing information and assistance where necessary
managing the booking of meeting rooms and conference facilities
maintaining accurate and up-to-date records of appointments and bookings
liaising with key stakeholders, such as healthcare professionals and other staff members, to ensure effective communication and coordination of services
promoting mental health awareness among visitors and staff and providing support and guidance where appropriate
ensuring compliance with all relevant legislation, policies and procedures
assisting with ad-hoc administrative duties as required
Requirements
A friendly and approachable manner, with excellent customer service skills
experience in a reception or customer service role
strong communication skills, both verbal and written
the ability to remain calm and professional in a fast-paced environment
good organisational skills, with the ability to multi-task and prioritise work effectively
flexibility to work a variety of shifts including weekends and evenings
A good understanding of NHS guidelines relating to mental health awareness
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