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CRUISE LINE ACADEMY is looking for employees for positions:
bar manager
bar manager
planner
sommelier
waiter
Working hours
full-time
Language
english
Education
graduate of a recognized hotel/catering school
Responsibility
ensures that all Bar staff provide an immediate positive first impression to every passenger
regularly discusses customer feedback with Bar personnel and provides guidance as necessary
ensures that hours, set-up, staffing levels, and beverage service is in keeping with company policy in all areas at all times
regularly reviews work procedures and operational problems to determine ways to improve revenue yield, service, and team performance
assumes responsibility for revenue produced in all beverage outlets
regularly circulates among beverage areas to resolve irregularities, problems, and special situations in which staff members require senior-level guidance or assistance and to gather feedback on product delivery and service
sets achievable daily Bar revenue targets with guidance from shoreside operations team and Food & Beverage Director
consistently coaches all Bar staff to interact with every passenger, observe and identify passengers' preferences, anticipate needs, and engage in conversation while showing genuine interest
Requirements
A minimum of three years' full-time experience in a Senior Management Hospitality position
extensive knowledge of and experience in all aspects of hotel/cruise ship beverage operations
knowledge of Public Health policies and practices
previous cruise ship experience is strongly preferred
Contract type
6 months on-board, followed by 2 months of vacation
single cabin with private bathroom facilities
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