CROSS HOMES Salary
13 ROSSALL ROAD THORNTON-CLEVELEYS FY5 1AP UNITED KINGDOM
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Earnings on positions in CROSS HOMES
CROSS HOMES is looking for employees for positions:
sales executive
Language
- english
Responsibility
- be able to sell individual schemes, resale homes and undertake staircasing transactions in line with the overall targeted sales strategy
- ensure all sales information is up to date and recorded accurately on websites, internal systems and other digital platforms
- to be the day-to-day sales customer contact for our resale homes and staircasing transactions, can assess eligibility and affordability, arrange viewings and guide customers through the sales process ensuring they have an excellent service experience
- instruct scheme/property valuations within set deadlines and ensure they are updated throughout the sales process
- ensure they have comprehensive, up-to-date product/market knowledge in order to provide the highest possible standards of customer service. Including being able to overcome objections and optimising sales performance
- liaise with the Sales Manager to assist with responding to general enquires and complaints in a clear and concise manner
- process applications and assess affordability according to HCA/LA criteria; issue offers, sales confirmations, instruct solicitors; guide/update customers through the conveyance/mortgage processes, ensuring an excellent customer journey whilst achieving prevailing targets/KPI’s
- work closely with internal colleagues both team members and other departments as well as external third parties to ensure that homes are finished to a high standard on handover
Requirements
- full valid UK driving license and use of a car for business purposes
- excellent verbal and written communication skills. Ability to work on own initiative, plan, prioritise and assume responsibility for target delivery
- be able to display a flexible, creative and responsible approach to team working/priorities
- displays a flexible, creative and responsible approach to team working/priorities
- displays an empathetic, tactful and professional approach to customers and colleagues
- A sound understanding of the wider property and mortgage markets/products, the property sale conveyancing process
- A sound understanding of the wider property and mortgage markets/products, the property sale conveyancing process and the shared ownership product
- A sound understanding of the HCA s Capital Funding Guide and affordability guidance