CRAWFORD & COMPANY ADJUSTERS  Salary

THE HALLMARK BUILDING 106 FENCHURCH STREET LONDON EC3M 5JE UNITED KINGDOM
Phone: +44 20 3966 2905

CRAWFORD & COMPANY ADJUSTERS
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CRAWFORD & COMPANY ADJUSTERS is looking for employees for positions:

general manager

Working hours

  • full-time | Permanent

Responsibility

  • to manage the team to ensure they achieve SLA’s, KPI’s and financial targets
  • manage complaints within agreed timescales
  • allocate claims fairly to investigators to minimise travel time and provide even share of work
  • to check reports and repudiation letters to ensure quality of work
  • attend appointments within SLA having completed pre visit enquiries in conjunction. Also to attend accompanied visits
  • providing regular updates to Technicians, Insurers and Branches in accordance with internal processes and client service standards
  • MI reporting
  • maintain awareness of Business Continuity programme and role within it

Requirements

  • self motivated
  • strong organisational and planning skills
  • ability to work as an individual and as part of a team
  • excellent customer service and communication skills
  • excellent technical and investigation skills
  • proven ability to meet deadlines
  • A positive attitude and a proactive approach to solving problems
  • able to co-ordinate a variety of actions concurrently