telesales executive
Responsibility
Requirements
Current offers for the position:
Telesales Customer Development Executive Leeds
The role will be responsible for routine communication with leads and customers to promote the interests of the company and to maintain up-to-date records.Duties and Responsibilities:To act as an ambassador for the business by promoting our brands and productsAcquire and convey an in-depth knowledge of the company, procedures, and products to leads and customers in a way that influences them to purchase based on their specific needs or requirementsBe the first point of contact for the organisationDealing with questions / queries from leads, customers, and other interested partiesTo ensure service is prompt, polite and professional standards are keptCoordinate fast, high-quality responses to requests and enquiriesOrder inputting, administration, and fulfilmentTo be responsible for making outbound calls dailyCommunicate with leads and customers to discover opportunities, nurture leads, promote, gather intelligence, research, validate records, and book appointmentsRecord activities and opportunities in SAP B1 and other softwareMaintain up-to-date records, validate, and improve records of Business Partners in SAP B1 and other software so that all interactions can be referred to and understoodReactivation of dormant customersBuild and maintain a pipeline of opportunityLiaise with the commercial team to progress opportunities in a timely manner Identify potential 'hot leads' and pass them directly to the relevant salespersonOrganise appointments for the commercial teamConduct research to seek out new prospects and improve the database through calls and web searchesBuilding a solid understanding SAP B1 and other softwareConsistently contributing to the team effort in a positive and proactive mannerBuild good relationships with Business Partners and colleaguesOrient, coach, and motivate stakeholders
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