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CONTEGO SAFETY SOLUTIONS is looking for employees for positions:
customer service advisor
customer service advisor
account manager
customer services manager
credit controller
Working hours
full-time | Permanent
Responsibility
customer Service Specialist £23,100 to £27,300 per year
reporting to Customer Services Manager. Hours: 40 hours per week. Normal working hours are flexible between 8.00 and 17.00 Monday to Friday
deliver a consistently first-class Customer Services offering, from point of sale and beyond, maximising customer satisfaction and customer lifetime value
customer Services inbound phone calls to be answered within 10 seconds
timely and accurate management of Returns
any late lines will be communicated ahead of the promise date
Requirements
ability to actively listen to and understand customer’s needs
attention to detail and focus on 100% accuracy
excellent relationship builder
ability to resolve customer complaints and learn from these
delivering exemplary customer services
experience in working in fast paced professional environment
demonstrable personal growth and development from previous roles / experiences
worked as part of a team managing multiple activities