CONNECT COMMUNICATIONS UK  Salary

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STOBO HOUSE MIDLOTHIAN INNOVATION CENTRE ROSLIN EH25 9RE
TIN: SC365329
 Communication & media production
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CONNECT COMMUNICATIONS UK

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CONNECT COMMUNICATIONS UK is looking for employees for positions:

inbound customer service advisor

  • inbound customer service advisor

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • answering calls on behalf of our clients in a wide range of business sectors all over the UK
  • confidentially direct a diverse range of callers
  • provide callers with the information they need
  • take brief but comprehensive messages which our systems automatically send to our clients by email or SMS
  • identify the relevant client contact for a caller to speak to and transfer their call through
  • access online diaries to book and amend appointments on behalf of our clients

Requirements

  • call Handling: 1 year
  • customer service: 1 year