COMO HOTELS AND RESORTS is looking for employees for positions:
events executive
Language
english
Responsibility
COMO Metropolitan London, UK
to be responsible for the Events management of COMO Metropolitan London and COMO the Halkin
property: COMO Metropolitan London
take a proactive role in identification of all opportunities from group and Events Contacts
position: Events Executive
base Location: COMO Metropolitan London
any other duties that may be assigned by your manager from time to time
department: Sales and Marketing
Requirements
someone who has a Minimum of one year’s experience within a Hotel Events department
excellent IT and organisational skills
demonstrates the ability to prioritise and self-manage tasks
possess excellent knowledge of the competitive market and is proactive with new openings and developments
passionate and committed, a team player, vibrant, energetic, highly motivated
must, on occasion, be flexible in the work hours
to be the ‘face’ of the Events department, with all that it entails in terms of conduct with clients and colleagues, standards of appearance, behaviour, responsibility and efficiency
it manager
Responsibility
COMO Metropolitan London, UK
lead and manage the overall functions and operation of the IT Team
give technical advice and support to non-technical users in a clear and concise way
property: COMO Metropolitan London
supervise the implementation and maintenance of our company's computing needs
position: Assistant IT Manager
base Location: COMO Metropolitan London
manage IT projects across different sites
concierge
Language
english
Responsibility
COMO Metropolitan London, UK
property: COMO Metropolitan London
taking ownership of guest requests and following them through to successful completion
position: Assistant Head Concierge
base Location: COMO Metropolitan London
develop and train the team to be able to deliver their job brilliantly so that we get great feedback from guests
department: Front Office - Concierge
provide efficient, polite, and courteous service on arrival and departure of guests in the hotel
team leader
Requirements
an individual who has a background in Front Office hospitality would be beneficial
knowledge of Opera is highly desirable
A positive character with a proactive approach and a self-driven attitude
someone who has Excellent attention to detail
you have a responsible attitude with a calm and professional approach
Responsibility
ensure every guest receives service that is to a high standard and is consistent
to supervise the day-to-day operations of the reception and to ensure that policies and procedures are followed
reception Team Leaders are to attend and give a handover at the end and start of your shift
represent the COMO brand and reflect the COMO Metropolitan London mission statement
reception Team Leaders should set an example for employees to emulate and act as role models
be utterly knowledgeable of room types, sales types, guest types, VIP codes, and room rates. Maintain an excellent knowledge of room layouts and features
marketing manager
Responsibility
to be the digital and social media leader across the properties
create a calendar for social media postings aligned with the key messaging of each of the properties
take responsibility to review the branded website content and that translations are correct
ensure that the properties are represented correctly on partner OTA and relevant third parties
be the marketing lead for Food & Beverage campaigns across the properties
create strategic partnerships to assist in building local and brand awareness
ensure there is a mix of influencers not only from the UK but internationally, staying at the appropriate times for their markets to travel
plan and manage all photography for food and beverage across all properties in line with budget
sales manager
Working hours
full-time
Responsibility
COMO Metropolitan London, UK
account manage local corporate account base and establish solid working relationships
evaluate, solicit, sell and confirm business to meet individual goals and overall budgeted sales and profitability
develop relationships with the Embassy, handle the day-to-day requests and inquiries, attend events, and host familiarization events at the Hotels
property: COMO Metropolitan London
work closely with Groups & Events team at COMO Metropolitan to promote awareness of meetings and events via joint collaborations
position: Senior Sales Manager - UK and Europe
base Location: COMO Metropolitan London
Salary
salary
Requirements
ability to work within an independent environment proactively
an Individual with significant experience in hospitality Sales and Marketing
solid understanding of revenue management process, pricing and strategies to deliver optimum results
A person who has the ability to work within an independent environment
proven track record in Account Management and business development
has Experience in Hotel Revenue Management
creative
account Management at the highest level
security officer
Working hours
full-time
full-time | Permanent
Language
english
Salary
salary
Requirements
you will have the ability to balance building a professional and empathetic rapport with guests and colleagues, whilst remaining objective
you will hold a valid SIA License and be able to demonstrate a good knowledge and application of security, loss prevention, and health and safety, ideally within a hotel background
you will hold a valid SIA License and be able to demonstrate a good knowledge and application of security, loss prevention, and health and safety ideally within a hotel background
candidates will have a strong work ethic, be self-motivated to perform all duties with energy and enthusiasm, and have excellent time management skills as you will often be required to manage your own workload
reliable, punctual, well-presented, and flexible; you must be able to commit to a 24/7 working shift pattern on a full-time basis, which includes, weekends, public holidays, and nights
reliable, punctual, well-presented and flexible; you must be able to commit to a 24/7 working shift pattern on a full time basis, which includes, weekends, public holidays and nights
Responsibility
you will be required to report and investigate accidents, near misses, and incidents of note in the workplace
you will ensure that the fire alarm system is tested, maintained, and fully operational, responding to all activations
you will ensure that the fire alarm system is tested, maintained and fully operational, responding to all activation's
you will be responsible for the protection and provision of a safe working environment for all employees, guests, and visitors and will always provide a professional interface with the public
you will act as a reporting body within the hotel, providing the confidence that all matters likely to affect the hotel and its assets will be reported in time for necessary action
you will act as a reporting body within the hotel providing the confidence that all matters likely to affect the hotel and its assets will be reported in time for necessary action
you will check CCTV equipment daily, including all cameras, liaising with CCTV engineers as necessary, to ensure the system’s coverage is fully functional 24 hours a day
you will and check CCTV equipment daily, including all cameras, liaising with CCTV engineers as necessary, to ensure the system’s coverage is fully functional 24 hours a day
housekeeper
Working hours
full-time | Permanent
Salary
salary
Requirements
polite, professional, friendly and confident in approach
an individual you has experience in Housekeeping and leadership roles
A good team player who is flexible, reliable and hard working
you will work 5 days out of 7 and maybe required to cover the evening shift
comfortable working with Microsoft applications
ability to remain calm under pressure by being well organized, and able to juggle priorities comfortably
Responsibility
work closely with the Executive Head Housekeeper to ensure the smooth running of the department
focus on checking guest bedrooms to ensure that the high standards of cleanliness the hotel prides itself on are maintained
manage, mentor and develop the Supervisors and Room Attendants assigned to you
conduct trainings and ensure that hotel policies and procedures including health and safety requirements are adhered to
assist with the management of stock, reporting loss, discrepancies and order requirements
you will work closely with the Housekeeping management team to ensure the smooth running of the department
position: Assistant Executive Housekeeper
department: Housekeeping
reservations agent
Language
english
Responsibility
COMO Metropolitan London, UK
demonstrate comprehensive knowledge of the hotel's facilities, services, and special promotions, actively sharing this information with guests to optimize hotel sales
deliver a hospitable service in accordance with the standards outlined in the Standard Operating Procedure manual
to provide a hospitable service to the standard laid down as seen in the standards operating procedure manual
be proactive and anticipate guest needs, to ensure all correspondence in connection with reservations are dealt with accordingly
be proactive and anticipate guest needs
housekeeping supervisor
Language
english
Requirements
minimum of 1 years’ experience as a Housekeeping Supervisor in a 4/5 * property
polite, professional, friendly and confident in approach
IT literate, comfortable working with Microsoft applications , Opera and Triton to name but a few
ability to remain calm under pressure by being well organized, and able to juggle priorities comfortably
the Housekeeping Supervisor must be a good team player who is flexible, reliable and hard working. You will work 5 days out of 7 and maybe required to cover the Evening shift
Responsibility
as a Housekeeping supervisor you will work closely with the Housekeeping management team to ensure the smooth running of the department
work closely with the Housekeeping management team to ensure a smooth operation
focus on checking guest bedrooms to ensure that the high standards of cleanliness the hotel prides itself on are maintained
you will supervise, mentor and develop the Room Attendants assigned to your section
supervise, mentor and develop the Room Attendants assigned to your section
conduct trainings and ensure that hotel policies and procedures including health and safety requirements are adhered to
you will assist with the management of stock, reporting loss, discrepancies and order requirements
assist with the management of stock, reporting loss, discrepancies and order requirements