COMMERCIAL& Salary

Rating of the company
based on 0 evaluations
6 reviews in total
  Glasgow
213 ST. VINCENT STREET GLASGOW G2 5QY SCOTLAND
TIN: SC530549
  Real Estate
Rating of the company
based on 0 evaluations
6 reviews in total

Earnings on positions in COMMERCIAL&

Estimated salary

£ 2047

Median salary at COMMERCIAL&

£ 1833 Lowest salary
£ 2542 The average salary
£ 4166 Highest salary

COMMERCIAL& is looking for employees for positions:

it support engineer

Responsibility

  • to provide 1st / 2nd Line support to clients via phone, email and remote sessions as part of a shift rotation
  • maintain 1st line support tickets correctly and keep the customer updated with progress every day
  • monitor 1st line support ticket queue ensuring incidents are actioned within SLA’s
  • develop existing customer relationships and build a rapport with new clients
  • flag high priority / urgent issues to the 1st & 2nd Line Team Leader
  • perform proactive maintenance using our in-house monitoring system
  • document procedures/processes and contribute to the knowledgebase
  • follow IT procedures e.g. ITIL and strictly complying with our policies

Requirements

  • A basic salary of up to £25,000 per annum

service engineer

Responsibility

  • to service and maintain the machine fleet in line with the client’s requirements
  • to escalate any issues back to the office so that they can be rectified as early as feasibly possible
  • keep onsite stock levels maintained and up to date for the machines covered
  • provide preventative maintenance when required and plan these around normal daily EM calls
  • plan and self-manage your calendar in accordance with the jobs outstanding, and SLA’s. Producing regular reports to client management on status of all machines

Requirements

  • A competitive basic salary of £33,000 per annum

multi drop driver

Responsibility

  • you will ensure all customer deliveries are successfully made with the consideration of using the most efficient route throughout London
  • maintain accurate delivery records including time of delivery, signature and name
  • carry out supplier collections/customer returns ensuring all procedures are followed as per Commercial’s Best Practice
  • be aware of market/competitor activity and inform relevant department and/or manager
  • communicate any customer comments or complaints to your line manager
  • you will be required to arrive at the Perivale Warehouse each morning to collect the customer goods and load them into your vehicle
  • the key purpose of the role is to be responsible for the efficient, timely and safe delivery and collection of goods and services to our valued customers, whilst ensuring the highest level of customer service is provided
  • be accountable for your vehicle; ensuring it is roadworthy and that vehicle maintenance checks are completed on time. All faults, service issues and accidents must be reported immediately to the Fleet Supervisor

it trainer

Responsibility

  • deliver regular IT training inductions to all new starters
  • deliver regular, bespoke and engaging training for all employees
  • provide training and coaching for IT specific requirements
  • develop bespoke training solutions to meet business requirements across all offices
  • provide personalised coaching to staff on an ad-hoc basis
  • provide detailed digital webinar training to colleagues on best practice processes
  • be actively involved in business wide projects surrounding IT training solutions
  • work closely with the IT team to develop learning interventions to address FAQs received by the IT Service Desk

it field engineer

Benefits

  • company car

Responsibility

  • support IT projects and activities, ensuring that IT systems are reliable and performant at all times
  • provide additional expertise and bandwidth to existing support staff across multiple sites whilst liaising with Commercial’s Network Operations Centre in Cheltenham
  • quickly assess, resolve and escalate support issues to meet agreed service levels as well take ownership of more complex support requests
  • provide day-to-day support and management of our client’s ICT resources ensuring that there is adequate provision to meet the needs of service stakeholders and users
  • provide management and support of the client’s core infrastructure, services and data within defined SLA’s to ensure a continuity of service to all users including fault diagnosis, resolution and escalation
  • deploy end user hardware such as desktops, laptops and tablets, cabling, printers, AV equipment and other peripherals as well as deployment and management of end user software

Requirements

  • windows 10 & 11 Operations Systems
  • desktops, Laptops & Mobile Devices
  • windows Server 2016, 2019 & 2022
  • active Directory, DHCP, DNS, Group Policy, WDS and WSUS
  • exchange, Office 365, Intune
  • anti-virus software
  • backup Technologies
  • TCP/IP, VLAN, switching, routing and firewall configuration, VPNs and WAN environments

network manager

Responsibility

  • ensure daily, weekly, monthly checks are completed, with outputs tracked and communicated effectively
  • to be accountable for the primary management and support of the firm’s core IT infrastructure, services and data within defined contractual SLA’s
  • ensure adherence to policies, processes, procedures and best practice throughout the delivery of IT services

Earnings on positions in COMMERCIAL&

Average salary in this position
Average salary in this position in the country
it field engineer
2666 £
-16%
2251 £
network manager
4166 £
2%
4231 £

National average salary

2950 £

Average salary in this company

2542 £