COMMERCIAL& Salary
213 ST. VINCENT STREET GLASGOW G2 5QY SCOTLAND
TIN: SC530549
COMMERCIAL& Premium profile inactive Premium profile inactive
Earnings on positions in COMMERCIAL&
Estimated salary
£ 2000
Median salary at COMMERCIAL&
£ 1833 Lowest salary
£ 2354 The average salary
£ 4166 Highest salary
Do you believe that workers at COMMERCIAL& are paid fairly?
COMMERCIAL& is looking for employees for positions:
it support engineer
Responsibility
- to provide 1st / 2nd Line support to clients via phone, email and remote sessions as part of a shift rotation
- maintain 1st line support tickets correctly and keep the customer updated with progress every day
- monitor 1st line support ticket queue ensuring incidents are actioned within SLA’s
- develop existing customer relationships and build a rapport with new clients
- flag high priority / urgent issues to the 1st & 2nd Line Team Leader
- perform proactive maintenance using our in-house monitoring system
- document procedures/processes and contribute to the knowledgebase
- follow IT procedures e.g. ITIL and strictly complying with our policies
Requirements
- A basic salary of up to £25,000 per annum
Earnings on positions in COMMERCIAL&
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2354 £