COMM-TECH VOICE & DATA Salary
TECHNOLOGY CENTRE 40 VULCAN ROAD SOUTH NORWICH NR6 6AF UNITED KINGDOM
TIN: 03286406
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Earnings on positions in COMM-TECH VOICE & DATA
COMM-TECH VOICE & DATA is looking for employees for positions:
engineer
Responsibility
- the IT Support Engineer is responsible for providing onsite support & project planning and delivery for clients Nationwide
- you are expected to handle 1st/2nd line tickets while working on the helpdesk
- provide excellent customer service, quality, and speed of service by ensuring the helpdesk support procedure is followed
- make suggestions on how to improve support delivery
- ensure all calls are responded to with client SLA’s
- most of the visits will be pre-arranged however there may be a requirement to go to site for project work & emergency support
- if there are no site visits or project work scheduled, the engineer will be expected to work on the helpdesk servicing the client-base via telephone and remote support
- carry out proactive support work assigned to you by your line manager
Requirements
- strong written and verbal communication skills for both technical and non-technical colleagues and clients
- administration of Advanced Azure Services
- configure and diagnose Firewalls and networking equipment
- knowledge in Linux Operating Systems in Server Deployments
- knowledge in Windows Desktop and Server Operating Systems as well as Mac Operating Systems
- knowledge of Databases
- knowledge in Office365 Administration and Systems
- ability to identify possible sales opportunities
Earnings on positions in COMM-TECH VOICE & DATA
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2916 £