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COASTAL CORE is looking for employees for positions:
sales administrator
sales administrator
Working hours
full-time
Language
english
Responsibility
working across numerous platforms, sales ledgers, purchase ledger and spreadsheets to ensure accuracy of data entry and time efficient invoicing
aged debt management to ensure invoices are cleared for payment
escalate disputed or complex accounts in a timely fashion
manage credit control applications to ensure customer accounts are created within company terms
proactive monitoring of customer experience, providing feedback and initiatives on improvement
assist with targeted marketing strategies to develop our customer base
strong customer service, maintaining professional customer and client relations and improve sales performance and to resolve or refer any queries to ensure customer satisfaction
answering telephone calls, taking accurate messages, and general switchboard duties
Requirements
previous experience working as sales administrator or similar role within a sales team, office or credit control environment
business or Accounting qualification
excellent and demonstrable customer service skills
experience of CRM sales and accounts software such a StoreFeeder, SalesforceSage Business Cloud, QuickBooks, Xero
excellent people skills and telephone manner
excellent attention to detail and an understanding the importance of correct data entry
ability to work well in a team but have the drive to work on own initiative
ability to organise work, prioritise tasks and have good decision making skills
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