service administrator
Responsibility
- join our Team as an Experienced Administrator in our Busy Service/Aftersales department
- provide professional, efficient, and proactive aftersales experiences to our knowledgeable and passionate customer base
- manage bookings for service & repairs, ensuring effective communication with customers and other departments
Show more +7 - administer warranty and insurance claims to manufacturers
- prepare invoices & estimates for customers, insurance companies and external repairers
- oversee ordering, goods receiving, parts storage and maintenance of job files with a keen eye for detail
- at Yorkshire Coast Caravans we take pride in being the premier dealer for Touring Caravans on the East Coast, representing top brands such as Bailey, Coachman & Swift
- utilise our bespoke software system to produce and process job cards, showcasing your computer literacy
- our family-owned business is built on a foundation of quality customer service, and we are seeking a skilled and experienced administrator to join our dedicated team
- check-in, confirm work on Caravans & motorhomes and coordinate with customers for repair authorisation
Requirements
- proven administration experience in a similar field, such as manufacturing, the motor industry, Construction or related industries
- ability to handle warranty claims and deliver honest customer service to a diverse demographic of clients
- excellent interpersonal skills, showing understanding, collaboration and fairness in interactions with customer and colleagues
Show more +5 - strong problem solving abilities and the capability to manage long-running jobs efficiently
- high levels of attention to detail and computer literacy in using our software systems
- confident, assured and professional demeanour with a natural ability to build rapport with customers
- customer service: 1 year
- administration: 2 years
Salary in other companies in the position service administrator
| OUTSOURCE UK | 2916 £ | 2361 £ 2916 £ |
| KENNEDY PEARCE CONSULTING | 2916 £ | 2361 £ 2916 £ |
| PORSCHE RETAIL GROUP | 2677 £ | 2361 £ 2916 £ |
| LOOKERS MOTOR GROUP | 2666 £ | 2361 £ 2916 £ |
| SEARCH CONSULTANCY | 2614 £ | 2361 £ 2916 £ |
| COMMUNITY CARE ASSIST | 2560 £ | 2361 £ 2916 £ |
| PARKSIDE RECRUITMENT | 2500 £ | 2361 £ 2916 £ |
| CONCEPT TECHNICAL RESOURCES | 2500 £ | 2361 £ 2916 £ |
| SKILLFRAME | 2416 £ | 2361 £ 2916 £ |
| PERFORMANCE RESOURCING | 2361 £ | 2361 £ 2916 £ |