COAST CARAVANS is looking for employees for positions:
service administrator
Working hours
full-time
Responsibility
join our Team as an Experienced Administrator in our Busy Service/Aftersales department
provide professional, efficient, and proactive aftersales experiences to our knowledgeable and passionate customer base
manage bookings for service & repairs, ensuring effective communication with customers and other departments
administer warranty and insurance claims to manufacturers
prepare invoices & estimates for customers, insurance companies and external repairers
oversee ordering, goods receiving, parts storage and maintenance of job files with a keen eye for detail
at Yorkshire Coast Caravans we take pride in being the premier dealer for Touring Caravans on the East Coast, representing top brands such as Bailey, Coachman & Swift
utilise our bespoke software system to produce and process job cards, showcasing your computer literacy
Salary
salary
Requirements
proven administration experience in a similar field, such as manufacturing, the motor industry, Construction or related industries
ability to handle warranty claims and deliver honest customer service to a diverse demographic of clients
excellent interpersonal skills, showing understanding, collaboration and fairness in interactions with customer and colleagues
strong problem solving abilities and the capability to manage long-running jobs efficiently
high levels of attention to detail and computer literacy in using our software systems
confident, assured and professional demeanour with a natural ability to build rapport with customers