COAST CARAVANS  Salary

LLYSGWYN PENPARC CARDIGAN SA43 1RE UNITED KINGDOM

COAST CARAVANS
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Earnings on positions in COAST CARAVANS

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COAST CARAVANS is looking for employees for positions:

service administrator

Working hours

  • full-time

Responsibility

  • join our Team as an Experienced Administrator in our Busy Service/Aftersales department
  • provide professional, efficient, and proactive aftersales experiences to our knowledgeable and passionate customer base
  • manage bookings for service & repairs, ensuring effective communication with customers and other departments
  • administer warranty and insurance claims to manufacturers
  • prepare invoices & estimates for customers, insurance companies and external repairers
  • oversee ordering, goods receiving, parts storage and maintenance of job files with a keen eye for detail
  • at Yorkshire Coast Caravans we take pride in being the premier dealer for Touring Caravans on the East Coast, representing top brands such as Bailey, Coachman & Swift
  • utilise our bespoke software system to produce and process job cards, showcasing your computer literacy

Requirements

  • proven administration experience in a similar field, such as manufacturing, the motor industry, Construction or related industries
  • ability to handle warranty claims and deliver honest customer service to a diverse demographic of clients
  • excellent interpersonal skills, showing understanding, collaboration and fairness in interactions with customer and colleagues
  • strong problem solving abilities and the capability to manage long-running jobs efficiently
  • high levels of attention to detail and computer literacy in using our software systems
  • confident, assured and professional demeanour with a natural ability to build rapport with customers
  • customer service: 1 year
  • administration: 2 years