field service engineer
Responsibility
- although we have been established since 2015, this will be our first field service engineer position
- installation, repair and maintenance of commercial coffee machines, water dispensing machines and commercial catering equipment
- however, this does mean that the successful applicant would need to demonstrate strong experience in our industry
Show more +6 - the delivery of exceptional customer service while on site with customers
- the ability to provide basic barista training
- we are looking for an experienced Field Service Engineer in the North West area who can help us with the installation, repair and maintenance of commercial coffee machines, water dispensing machines and commercial catering equipment
- we believe this offers a huge amount of opportunity for career progression, as we are experiencing a lot of growth as a business
- knowledge of the following brands would be preferred - Fracino, Iberital, La Spaziale, Jura & Marco, however additional manufacturer training will also be provided
- we trade from a 9000 square foot premises in Whitworth, Lancashire, which houses our warehouse, offices and our newly built coffee machine & equipment showroom. We have a great working environment with lots of exciting things going on
Requirements
- proven technical experience in the coffee industry
- passion for delivering great customer service
- excellent communication skills
Show more +5 - A positive and proactive approach to handle day to day situations
- we do however expect the role to become more focussed towards the North West area over time
- the ability to regularly commute to our premises in Whitworth for workshop repairs and training
- field Service Engineer: 2 years
- the flexibility to travel throughout the UK as part of the role - As the position would be the first of its type for our company, a flexible approach to travel is essential
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