CLOCKING SYSTEMS  Salary

PELICAN HOUSE 119C EASTBANK STREET SOUTHPORT PR8 1DQ ENGLAND

CLOCKING SYSTEMS
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CLOCKING SYSTEMS is looking for employees for positions:

it technician

Working hours

  • apprenticeship

Responsibility

  • due to continued growth, we have a fantastic opportunity for a Software Support Technician to join our team
  • investigate, analyse and problem solve problems using SQL Management Studio and other diagnostic tools and methodologies
  • conduct root cause analysis on identified problems and investigate potential permanent fixes
  • provide input to knowledge base documentation based on support ticket trends and issues
  • make recommendations for best practice changes
  • carrying out remote software installations, system upgrades and training remotely
  • estio Training have an exciting new opportunity for an IT Technician Apprentice with Clocking Systems, a Time and Attendance software provider based in Leeds
  • this role involves minimising service disruption by providing support and maintenance of cloud-based services, and Windows Desktop Application based services, supporting systems through the ownership and resolution of Tickets and over the phone

Requirements

  • 5 GCSEs grades A*-C/9-4 or equivalent
  • have a commitment to learning and strong desire to develop new skills and knowledge
  • an ability to work effectively both individually and collaboratively as part of a team
  • able to adapt quickly to different systems and processes
  • effective time management skills and the ability to prioritise your own workload and meet deadlines
  • experience with Windows
  • some understanding of Databases
  • excellent written and verbal communication skills