CLIFTON ARMS HOTEL is looking for employees for positions:
bartender
Working hours
permanent
Responsibility
you will have a passion for customer service, be hard-working, reliable, organised and friendly
experience of working in a bar environment is an advantage
experience of working in a busy environment to 4 star standards is advantageous, however, training is given
there is flexibility to work day times or evenings including weekends so would ideally suit someone looking for permanent employment
full uniform is provided, meals whilst on duty are provided, tips are shared and staff discount
based in the heart of Lytham the award winning 4-Star Clifton Arms Hotel are now recruiting for a bar person to join the team
if you are looking for a new challenge and have a great personality, love all things hospitality and want to join one of the Lytham's top hotels then we want to hear from you
working in our main bar you will be responsible for ensuring all our our customers leave happy and wanting to recommend us
Salary
salary
Requirements
customer service: 1 year
kitchen porter
Working hours
part-time | Permanent
Salary
salary
Responsibility
ensure kitchen brigade has a clean and tidy environment in which to work in
monthly and weekly cleaning rotas are to be adhered to
drainage and refuse areas are to be given special attention on a daily basis
ensure all cleaning materials should be stored appropriately when not being used
communicate with Executive Chef and Head Chef re personal development i.e. appraisals, training, long term objectives
To be a valued member of the Clifton Arms team, helping and advising colleagues where required, promoting the image of the restaurant, and that of the company, at all times through active sales activity and a positive approach
To be aware of the security of the hotel and the people in it. Be familiar with all emergency procedures and act positively both in the event of an emergency and to prevent one
following the successful relaunch of the Clifton Arms Hotel, Lytham, we are looking for talented, motivated & passionate individuals to join the team
Requirements
dishwashers & Kitchen Porters: 1 year
housekeeper
Working hours
part-time | Permanent
Responsibility
working in the housekeeping department you will ensure that the highest standards of cleanliness and customer service are achieved
You must place a high value on cooperation and teamwork within the department and the hotel as a whole
we are looking to recruit talented, passionate & motivated individuals to join the Housekeeping team at the prestigious 4 star Clifton Arms Hotel, Lytham
Be responsible for the safekeeping of lost and found property
Achieve a score of 90% in the daily random ‘spot checks’ to ensure the standards of cleanliness are maintained
Maintain the cleanliness of the public areas particularly staircases and corridors
You must understand the customer service standards expected and receive the necessary training and support to guarantee these are consistently achieved
You must take responsibility for your own personal development to ensure that you have the necessary knowledge and skills to perform your role effectively
Salary
salary
Requirements
hotel Housekeepers: 1 year
housekeeping: 1 year
food and beverage manager
Working hours
full-time | Permanent
Responsibility
this is an extremely hands on role delivering a high quality service to a range of people
actively take responsibility for building on and complementing the existing family run culture aiming to exceed customer expectations at all times
the role holder will be responsible for working closely with the food and beverage manager/restaurant manager to develop long term relationships with future and new clients and maintain excellent relationships with current clients with the aim of securing long term business and maximising revenue
manage complaints to successful resolution and take remedial action to ensure that there are no repeat complaints of a similar nature
operationally the role holder will provide the highest levels of front of house service to all guests managing the day to day running of the food and beverage department particularly in the absence of the food and beverage manager/restaurant manager to consistently exceed customer expectations
take responsibility for controlling rotas and staff wages in the absence of the food and beverage manager
work closely with the food and beverage manager to develop the beverage offering
this is a fast paced role and requires an individual with excellent leadership skills and a strong commercial focus who can work under pressure to manage the varied requirements of different types and numbers of guests
Salary
salary
Requirements
supervising experience: 1 year
restaurant management: 1 year
bar management: 1 year
hospitality: 1 year
customer service: 1 year
management: 1 year
restaurant supervisor
Working hours
full-time | Permanent
Responsibility
you will join a friendly and hard working team delivering a 1st class service to our guests at all times
you will have a friendly persona, enjoy working in a customer facing environment, be reliable, organised & self-motivated
experience of working in a 4 star hotel or restaurant is desirable
as Restaurant Supervisor you will be required to
ensure that the restaurant is kept clean and tidy at all time
following a substantial refurbishment to our restaurant and terrace we are looking to recruit talented, enthusiastic and motivated individuals to join our AA Rosette restaurant team
ensure that the restaurant is running smoothly and lead from the front delivering hands on high quality service to our guests
ensure that procedures are adhered to and followed at all time
Salary
salary
head chef
Working hours
full-time
Salary
salary
Responsibility
supervise the function of all kitchen employees, facilities and costs to ensure maximum food and beverage department profit is achieved
direct the brigade in all aspects of production, presentation, and preparation of all food items to always ensure highest quality
through weekly food and beverage meetings ensure the smooth operation of all aspects of the business alongside the General Manager
to carry out staff performance and development reviews
communicates with the General Manager in personal development, training, appraisals and long-term objectives
to be a valued member of the Clifton Arms team, helping and advising colleagues where required, promoting the image of the business, and that of the company, always through active sales activity and a positive approach
to be aware of the security of the hotel and the people in it. Be familiar with all emergency procedures and act positively both in the event of an emergency and to prevent one
recruit, train, motivate and discipline all kitchen employees to ensure quality of product is achieved and bettered whilst maintaining wage cost percentage
sous chef
Working hours
permanent
Salary
salary
Responsibility
invoices checked and dealt with accordingly
to be a valued member of the Clifton Arms team, helping and advising colleagues where required, promoting the image of the business, and that of the company, at all times through active sales activity and a positive approach
assist the Head Chef in supervising the function of all kitchen employees, facilities and costs to ensure maximum food profit and control is achieved
to be aware of the security of the hotel and the people in it. Be familiar with all emergency procedures and act positively both in the event of an emergency and to prevent one
assists the Head Chef in controlling and analysing on an on-going basis the following
to carry out performance and development reviews
g. responsible for recruitment / discipline where necessary
to ensure training objectives are met by developing and motivating individuals within the kitchen team, utilising the operating manual, S.O.P’s, recipe bibles and training nights
Requirements
chef: 3 years
cooking: 3 years
hotel receptionist
Working hours
full-time | Permanent
Salary
salary
Responsibility
providing friendly and efficient service to guests at all times
being knowledgeable to promote the hotel, facilities and the local area
dealing with guest queries/issues promptly
providing accurate shift handovers ensuring all items requiring attention are detailed and the shift checklist is completed to required standard
carrying out float checks and handling all cash transactions accurately throughout the shift
ensuring telephones are answered promptly and politely, according to Company standards
ensuring all reports are updated regularly throughout the day
being aware of special promotions operating in the hotel, ensuring they offered to maximise occupancy/revenue
waiter
Working hours
full-time | Part-time
Salary
salary
Responsibility
you must place a high value on cooperation and teamwork within the department and the hotel as a whole
ensure that general enquiries from customers and suppliers are dealt with in a timely and professional manner
manage your time relevant to your rota
maintain a high standard of personal hygiene
you must understand the customer service standards expected and receive the necessary training and support to guarantee these are consistently achieved
wear the correct uniform
you must take responsibility for your own personal development to ensure that you have the necessary knowledge and skills to perform your role effectively
ensure that your Supervisor/Manager is aware of any holiday or day off requests