retail manager
Responsibility
- our store is a well-established and highly regarded destination for customers in the community
- A fantastic opportunity has arisen for an experienced retail leader to join our store as a Retail Manager
- recruitment /induction and training/development of employees in line with the training requirements
Show more +21 - the post holder will provide leadership, setting an exceptional standard for the store and inspiring the team to achieve it
- the Retail Manager will provide leadership, setting an exceptional standard for the store and inspiring the team to achieve it
- creating and managing the staff schedule
- you will own the customer experience, driving customer satisfaction and increasing brand loyalty through excellent operational and commercial execution
- checking in deliveries, order matching and daily banking
- we encourage applications from all ethnic backgrounds. We can sponsor the highly deserving candidate
- prepare required paperwork concerning stock and sales. Prepare employee pay and timesheets
- cleveleys Convenience Store Ltd runs convenience store in Blackpool North and Cleveleys and specializes in selling groceries, fruits and vegetables, alcohol, and tobacco
- manage cash balances and minimise wastage
- ensure 100% compliance following the company’s and the council’s guidelines
- with a rich history spanning over 9 years, we have built a strong reputation for providing exceptional service, quality products, and a delightful shopping experience
- perform inventory management and stock control including weekly stock-taking and reports
- analyse the Weekly Sales & Inventory Report to improve the business
- direct and undertake housekeeping activities such as maintainingstore cleanliness and presentation
- S/he will own the customer experience, driving customer satisfaction and increasing brand loyalty through driving performance and growth through excellent operational and commercial execution
- implement in-store marketing material in line with campaigns
- ensure safety procedures are followed to prevent injury
- provide a safe work environment for employees and customers
- handle unresolved and/or escalated customer complaints
- promote and encourage a high levelof customer service among employees
- deliver a high standard of service when dealing with products, sales, enquiriesand catering for customer need
Requirements
- the ideal candidate should have a graduation degree with significant experiencein managing people in retail business or A level with 3-4 years of experience, preferably in the relevant sector
- the post holder shall have the ability to network, recruit, train, develop and assess talent, and have strong verbal and written communication skills
- job Type: Full-time
Show more +1 - pay: £26,200.00-£27,500.00 per year
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