CLEARWATER ANGLIA in Norwich Salary
33 MAHONEY GREEN GREEN LANE WEST RACKHEATH NORWICH NR13 6JY
CLEARWATER ANGLIA Premium profile inactive Premium profile inactive
Earnings on positions in CLEARWATER ANGLIA
CLEARWATER ANGLIA is looking for employees for positions:
office administrator
Working hours
- full-time | Permanent
Benefits
- company car
Salary
- salary
Responsibility
- as a Office Administrator, you will be the first point-of-contact for all telephone enquiries
- as a Customer Service Advisor, you will be the first point-of-contact for all telephone enquiries
- you will provide a high-quality service to our customers, handling inbound & outbound calls and undertaking a range of processing tasks
- you will be responsible for digital and admin-based tasks and for booking jobs onto our Microsoft CRM planning system
- dyno, Norfolk and Suffolk are the leading Plumbing & drainage services company in East Anglia, providing a 24 hour service to our clients since 1974
- when required, you will take ownership of customer problems, solving them at first point-of- contact and then escalating when required
- we are currently seeking an enthusiastic, driven individual who is a good communicator to join our team based out of our office in Rackheath, Norwich
- you may also assist engineers with any daily operational challenges to ensure they are able to complete their jobs successfully
Requirements
- cheerful and outgoing disposition
- excellent telephone manner
- strong customer service focus
- positive and flexible attitude that focuses on solutions
- ability to manage customers’ expectations on all levels
- ability to react quickly to daily operational challenges
- excellent IT skills
- customer service: 1 year