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CLEARVIEW INTELLIGENCE is looking for employees for positions:
sales support
sales support
full stack developer
Working hours
full-time
Requirements
essential
must have a strong passion for, and understanding of, technology
excellent verbal communication skills - confident, professional and diplomatic
able to communicate technical features and benefits to non-technical users at all levels
A pragmatic, logical problem solver who is not afraid to seek assistance
commercially minded, with the ability to empathise with customers whilst understanding the potential implications for our business
A team player who can also work on their own initiative
Responsibility
utilise our CRM system and Sharepoint effectively to accurately record and monitor customer interactions, transactions, and issues
prepare basic sales quotations in liaison with our Sales,Operations and Solutions teams
maintain knowledge bases and helpdesk portals
first-line response to requests for technical assistance via phone, chat or email including logging support calls and all relevant information
diagnose and resolve basic technical hardware and software issues at a product information level
engage professionally with clients as the first port of call for any sales related queries received through a variety of channels including telephone and email