CLAPHAM SPECSAVERS  Salary

FORUM 6, PARKWAY SOLENT BUSINESS PARK WHITELEY FAREHAM PO15 7PA

CLAPHAM SPECSAVERS
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CLAPHAM SPECSAVERS is looking for employees for positions:

receptionist

Working hours

  • full-time

Responsibility

  • greet patients and visitors with a warm and professional demeanor, both in-person and over the phone
  • schedule appointments and manage the appointment calendar efficiently
  • collect and update patient information, including personal and insurance details
  • assist patients with completing necessary paperwork and forms
  • answer enquiries about services, products, and pricing in a knowledgeable manner
  • maintain a clean and organised reception area
  • coordinate with the optometrists and optical staff to ensure seamless patient flow
  • handle incoming and outgoing communication, including emails, calls, and messages

Requirements

  • previous experience in a receptionist or customer service role, preferably in an optical or medical setting
  • excellent interpersonal and communication skills, both verbal and written
  • strong organizational skills and ability to manage multiple tasks simultaneously
  • proficiency in using office software, such as MS Office Suite or similar programs
  • detail-oriented with a strong commitment to accuracy
  • professional appearance and attitude
  • ability to work in a fast-paced environment while maintaining a positive demeanor
  • empathy and patience when dealing with patients of diverse backgrounds

Education

  • diploma of Higher Education