CITY RENTALS  Salary

3 SAINT JAMES COURT EDGBASTON BIRMINGHAM B15 1LD
TIN: 04570749

CITY RENTALS
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CITY RENTALS is looking for employees for positions:

customer advisor

Language

  • english

Responsibility

  • city Room Rentals matches and connects students and universities from around the world to purpose built student accommodation in the UK
  • responsible for managing all matters relating to our clients including students, universities and property funds
  • responsible for answering and returning telephone calls in a timely and polite manner
  • processing all guest payments and dealing with summer hotel reservations
  • city Room Rentals is a specialist niche Booking Management and Advertising Company with a core focus of delivering specialist market consultancy to leading universities, property funds and investors
  • general reception cover and morning and evening shift work
  • managing generic outlook email inboxes and responding to clients emails the same day
  • our commercial hotel division also provides partners with the expertise to utilise underused assets during vacant summer periods, through peak commercial leisure occupancies, to operate as hotels

Requirements

  • strong sales background preferable, with training and coaching support
  • ability to work to deadlines and sales targets
  • the successful applicant will have excellent attention to detail
  • ability to use bespoke systems
  • weekend work will be required during busy periods
  • experience of the customer service industry preferred but not mandatory
  • command of a second European language would be desirable but not essential
  • this role requires strong team and relationship qualities