CITY EXPERIENCES is looking for employees for positions:
operations manager
Salary
salary
Responsibility
ensure the Operations Department have the maximum number of vessels available for daily service
oversee the maintenance of vessels to the standards required by the MCA, and those laid out in our SMS
spearhead the development of systems and processes that will improve the efficiency of the Poole Fleet/Engineering Department
monitor changes in regulations and technology that might affect operations, and recommend and implement agreed actions
oversee the planning of a rolling schedule for all dry-docking requirements with minimum impact on the daily operation
support the Regional Director to plan, manage and oversee the Poole Fleet, Engineering and Operations. This will include all Company vessels and shore-based sites
prepare status reports and information to supply to the Regional Director where required
support all Engineering and Operations in Risk Management
Requirements
experience of working in a marine based environment
A working knowledge of Health & Safety systems and protocols
ability to understand and balance technical issues/solutions with time, cost, and available resource skill sets
management of Capital projects
excellent organisational skills with the ability to plan, organise, delegate and control work
experience and/or knowledge of MCA regulations in the areas the Company operates
experience of performance management
professional written & verbal communication and interpersonal skills
marketing executive
Working hours
full-time | Contract
Responsibility
we are currently seeking a Trade Sales & Marketing Executive to assist the Head of Trade Sales
weekly checking of content on key OTA partners websites
update of content and images for OTA websites
provide daily support for partners using the B2B portal
city Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services
ensure the CRM system is updated with partner details
we operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London, Poole, and York
set up new trade partners on the Anchor system
Salary
salary
Requirements
proactive and pragmatic approach to work, with the ability to work autonomously as well as part of a team
senior software engineer
Working hours
full-time | Permanent
Salary
salary
Responsibility
lead the delivery of high quality, innovative, flexible, and scalable technical solutions that meet business requirements
perform hands-on development and provide thoughtful code reviews
mentor and lead development team members to continuously improve quality and productivity to achieve business results
design, develop, test and support applications and services using JavaScript, React, Node, Dynamo DB and others
engage with the business in requirements analysis, leading to high-quality user stories and acceptance criteria
partner with the business stakeholders, peers, IT groups and communicate effectively
conversing in GraphQL with backend teams to design APIs
experimenting and suggesting improvements to our frontend tools & workflows
Requirements
advanced knowledge of software development methodology, techniques & standards
strong understanding of software design concepts, patterns, tools and best practices
ability and willingness to work onsite
should have built and used a REST API and GRAPHQL
experience with JavaScript, Redux and React.js is a must
experience with Node.js is preferred
experience with Dynamo DB is a plus
experience with Serverless Framework is a plus
senior technician
Working hours
full-time | Permanent
Benefits
laptop
Requirements
proficient in both Windows and Mac environments
proficient in Office 365
familiarity with the Okta SSO platform is desired, but not essential
previous experience in a help desk role- 3 years or more preferred
previous & demonstrable ability to troubleshoot technology quickly and efficiently
degree not required but preferred
help desk: 3 years
our Values: R espect, E*nvironment, S afety #1, P rofessionalism, E xceed, C ommunication and T*eamwork
Responsibility
demonstrates excellent customer service skills, such as verbal, interpersonal, and written communication
actively maintain Help Desk ticket queue, ensuring a timely response to issues, as well as fielding phone calls and walk-up support
persistent communication with our clients when working on requests
create and maintain documentation when requested
support enterprise POS systems and peripherals
support for networking and cabling
provide Tier 1, 2, and 3 IT support for 500+ end users
act as an escalation point within certain applications and services