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CINEWORLD is looking for employees for positions:
marketing manager
marketing manager
Working hours
full-time | Permanent
Responsibility
work with commercial and marketing teams to design, develop, test and implement high-performing triggered and automated marketing and service communications
own customer data, management and improvement of proprietary data quality with complete oversight of the CRM processes
champion a 360-degree customer view. Support integration of new data sources into the CRM
provide support to business users of Movio, Airship, and MS Dynamics within Cineworld to utilise the platforms to their full potential
create an eComm/CRM strategy and implement CRM customer engagement capabilities across Marketing/Sales/Digital & potentially B2B areas through the company solutions
administer, refine and develop integration and automation for all CRM processes. Update, research and validate data for marketing campaigns and automations
work with compliance and legal teams to ensure the integrity of customer data and adherence to regulations governing customer data
champion shift from a campaign driven, manual CRM program to a customer journey led CRM program that enables near real-time decisioning and rewards customers with personalized offers in a personalised way, maximizing the full CRM customer data and channel potential
Requirements
experience in activating real-time customer data platforms across the full marketing channel mix
strategic and operational experience in marketing automation. An advanced ability to plan, implement, evaluate and refine diverse user journeys
passion about data driven marketing and customer-first experiences
good command on triggers, batch processes, APIs and web services
solid understanding of and practical experience in A/B testing
data literate in data management and governance
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