maintain and update cases on the ICMS and other internal logging case recording solutions as and when necessary
research and develop information on intelligence referrals as directed and within agreed service level agreements . Where appropriate make recommendations for further development
generate timely, accurate and high-quality tactical intelligence alerts from intelligence referrals and additional information gathered during the development process so that these can be approved and published to Cifas members
respond to external law enforcement, JMLIT and other requests and provide relevant data, intelligence, and other supporting information from members as directed by more senior intelligence colleagues
actively seek out, engage, and commit to opportunities for personal development
support the production of regular and Ad-hoc strategic intelligence products through the collection, collation of data and information as required so that this is ready for analysis by more senior colleagues
provide administrative support to more senior intelligence colleagues in meetings with members, stakeholders and internal Cifas colleagues as and when where required
as directed monitor open-source channels for new and emerging threats, developments in counter fraud intelligence and investigation techniques and technologies and provide summaries for further analysis by more senior intelligence colleagues
Requirements
E = Essential D= Desirable, A = Advantageous
experience of consolidating and analysing information from several sources to produce written reports
excellent written and verbal communication skills
familiarity and/or experience of working in the digital environment including searching, gathering, and collating information
understand the importance of attention to detail to ensure a high degree of accuracy and quality to their work
ability to maintain confidentiality where required
enthusiastic and motivated in delivering output whilst operating within an agreed framework
previous experience of working in a fraud prevention or knowledge principles of fraud and financial crime prevention
project administrator
Responsibility
managing the end-to-end coordination for all learning and development programmes and workshops globally
leading all Cifas Learning Projects Administration ensuring robust systems are in place to ensure effective delivery of services and statistics, in order to meet service levels agreements
ensuring learner records are accurate, supplier invoices processed within a timely manner and associated costs tracked against budget
leading the development and delivery of the Cifas’ Learning Management Systems, to ensure that there is a high standard of customer support in place for both Cifas and its customers
developing, implementing, and updating Cifas Learning Operations Manual and all regulatory documentation, ensuring its application to all learning activities, and monitoring its effectiveness
managing the Cifas Learning Administration Team, ensuring work is completed accurately, on time and that systems are in place to demonstrate this, including proactively recommending improvements in software and processes to achieve this
providing support on scheduling courses and the course calendar
collaborating with colleagues across Cifas to support the development of standards, products, materials to ensure their currency and validity, in accordance with identified, ongoing requirements of learning and development