sales administrator
Responsibility
- we are seeking a meticulous and adaptable sales administrator to manage our customer services, sales orders and invoices
- receiving and processing sales orders
- in this role, you will verify customer information, issue sales orders, process invoices, relay order instructions, and complete monthly sales reports
Show more +12 - issuing sales transaction invoices
- you may also be required to process order reports and communicate product leadtimes
- verifying orders, including customers' and payment details
- to ensure success, sales administrators should have experience in a sales environment and advanced administrative skills
- contacting customers by phone or email to answer queries and obtain missing information
- outstanding sales administrators understand sales performance metrics and provide excellent administrative support to ensure sales targets are met
- maintaining and updating sales and customer records
- compiling monthly sales reports
- expediting orders through internal liaison
- directing feedback from customers to relevant departments
- identifying new products to add to those on offer
- supporting the sales department with other administrative tasks, if requested
Requirements
- an associate’s or bachelor's degree in business administration or similar preferred
- previous experience in sales administration, or a similar role
- exceptional interpersonal and customer service skills
Show more +5 - experience with industry software such as SAGE, Xero or Freeagent preferred
- advanced knowledge of administrative recordkeeping
- familiarity with sales reports and sales records
- sales administration: 1 year
- excellent written and verbal communication skills
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