CHESTERFIELD CRANE CO Salary
MEADOWBANK INDUSTRIAL ESTATE HARRISON STREET ROTHERHAM S61 1EE ENGLAND
Phone: +44 1246 454521
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Earnings on positions in CHESTERFIELD CRANE CO
CHESTERFIELD CRANE CO is looking for employees for positions:
customer service representative
Working hours
- full-time
Language
- german
Requirements
- customer Service orientation
- ability to build relationship at all levels
- SAP experience
- self-motivated attitude, conscientious and excellent personal discipline
- multi-tasking skills – can prioritise, is detail orientated and perform an variety of concurrent tasks with minimal direction
- proactive and takes the initiative to ensure the customer has a positive outcome at all times
- analytical and problem solving skills
- must resolve order intake, order returns, account management and shipping issues successfully and efficiently
Responsibility
- liaise daily with manufacture to ensure orders manufactured to the required dates
- filing to insure documentation is available to support internal/external audits
- liaise with account managers regarding customer requirements, order updates, pricing, and general account management
- respond to internal / external enquiries while maintaining department service level agreement
- adhere to all Company Policies, safeguard the company’s interests and act in an ethical and legal manner as well as report all violations of company policies and procedures to appropriate management
- provide basic technical support when possible. Engage technical support on more complex requests
- credit note creation and authorisation from management to insure timely process to customer