CHELTENHAM HALAL BUTCHERS Salary
GROUND FLOOR 420 HIGH STREET GROUND FLOOR 420 CHELTENHAM GL50 3JA UNITED KINGDOM
TIN: 11358153
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Earnings on positions in CHELTENHAM HALAL BUTCHERS
CHELTENHAM HALAL BUTCHERS is looking for employees for positions:
customer service manager
Working hours
- full-time | Permanent
Language
- english
Responsibility
- manage a team of customer service representatives
- oversee daily operations and ensure efficient and effective customer service delivery
- develop and implement customer service policies and procedures
- train and onboard new customer service team members
- monitor and evaluate team performance, providing feedback and coaching as needed
- handle escalated customer inquiries or complaints, ensuring timely resolution
- collaborate with other departments to improve overall customer experience
- stay updated on industry trends and best practices in customer service
Requirements
- proven experience in a customer service management role
- excellent leadership and interpersonal skills
- strong problem-solving abilities
- ability to handle difficult situations with empathy and professionalism
- proficient in using customer service software and tools
- strong organizational and time management skills
- retail sales: 3 years
- customer Service: 3 years