mortgage administrator
Responsibility
- to work in a busy mortgage brokerage and assist the mortgage advisor to obtain a mortgage offer from the lender
- liaise and report back to third party introducers on behalf of the client
- ensure that database and update spreadsheets are kept up to date
Show more +7 - package and assess a mortgage application prior to submission to a lender, Check all information going to lender to ensure compliance with lenders underwriting requirements
- to complete and check all areas of database and workflow are completed and ensure that there is less than a 5% error rate
- produce spreadsheets and other data on request from consultants from 360
- answer customer, lender and introducer queries with regard to the mortgage application in a timely manner
- liaise with the lender to ensure application is acceptable and that an offer of mortgage is produced in a timely manner, target of 90% of cases offered within 16 days
- liaise with the client to ensure they know what is expected from them and to regularly update them on the progress of the application. To achieve client feedback on questionnaire being good or better on 90% of returned forms
- liaise on behalf of the client as necessary with employers, letting agents etc. to ensure all necessary documents from third parties are received in good time to the lenders requirements
Requirements
- preferred Skills
- be able to demonstrate a good level of organization
- be able to demonstrate a thoroughness in dealing with volumes of information
Show more +2 - to be able to demonstrate good communication skills when dealing with clients and providers over the phone or face to face
- mortgage Industry: 1 year
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