CATAVIA AEROSPACE Salary
48 SIR BERNARD PAGET AVENUE ASHFORD TN23 3RT ENGLAND
TIN: 08887316
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Earnings on positions in CATAVIA AEROSPACE
CATAVIA AEROSPACE is looking for employees for positions:
quality assurance manager
Working hours
- full-time
Language
- english
Responsibility
- responsible for defining the QA strategy, approach, and execution to ensure that customer experience matches business goals and regulatory expectations
- setting the annual priorities and assessing regularly to ensure you meet business and regulator goals, taking into account any KPI/KRIs
- building and maintaining effective Operational reporting, which flows into performance management
- be a key contributor to the training plan using insight from the QA process to drive the training agenda
- accountable for ensuring that the process is fit for practice for identifying and remedying colleague examples of poor outcomes
- be responsible for the Vulnerable customer journey by agreeing the plan and content for operational training and communication
- regularly agree, communicate, and update the QA operational plan with key stakeholders ensuring that use of resource is appropriately directed to ensure good coverage reflecting risk appetite, call mix and colleague pool
- be directly responsible for the operational performance of the Quality Assurance system ensuring that the QA adhere to the principles, guidelines and best practices of the QA strategy as defined