CARSHOP

Responsibility

• to perform diagnostic testing to identify faults
• ability to maintain a safe and productive work environment
• effectively communicate vehicle faults and repairs to customers
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• understanding of different warranty schemes and how these affect customers
• effectively communicate to customers
• ensure all relevant paperwork is completed accurately and on time
• ensure PDI’s are completed and notify the customer of any advisory
• follow assignments through to completion, meets deadlines and deliver on promises
• you must have a full valid UK driver's licence
• work on a team basis with your peer group across all other functions across the business unit for the benefit of overall business performance and maintaining positive and open communication to assist this process
• experienced as a Vehicle Technician desirable
• relevant City and Guilds qualification desirable
• own a stocked toolbox and basic servicing items with being able to use these for work purposes
• excellent communication skills, both written and verbal
• experienced in communicating effectively with customers, in a clear and concise manner
• what skills or experience do you need to join the team?
• A working knowledge and experience in complying with Health and Safety at Work Act 1974

Earnings for position vehicle technician

Responsibility

• to perform diagnostic testing to identify faults
• ability to maintain a safe and productive work environment
• effectively communicate to customers
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• understanding of different warranty schemes and how these affect customers
• ensure all relevant paperwork is completed accurately and on time
• ensure PDI’s are completed and notify the customer of any advisory
• follow assignments through to completion, meets deadlines and deliver on promises
• work on a team basis with your peer group across all other functions across the business unit for the benefit of overall business performance and maintaining positive and open communication to assist this process
• you must have a full valid UK driver's licence
• experienced as a Vehicle Technician desirable
• relevant City and Guilds qualification desirable
• own a stocked toolbox and basic servicing items with being able to use these for work purposes
• excellent communication skills, both written and verbal
• experienced in communicating effectively with customers, in a clear and concise manner

Earnings for position service technician

Benefits

• company car

Earnings for position mechanic

Responsibility

• A friendly, modern and safe working environment
• A competitive salary and bonus structure
• training and continued support
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• enhanced annual leave
• A wide range of corporate discounts
• cycle to work scheme
• colleague assistance programme
• long service awards
• you will need to contact existing customers to advise them around time to change in order to support with vehicle needs, in a compliant manner

Requirements

• to meet and greet customers
• customer Welcome – greet customers and build rapport quickly and effectively
• to have a discussion with the customer in order to identify and understand individual needs, including methods of payment and budget
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• qualify the customer’s needs, wants and desires to enable the correct vehicle is selected
• customer Vehicle Choice – qualify the customer’s needs, wants and desires to enable the correct vehicle is selected
• conduct test drives with Customers, ensuring the correct process is followed in a compliant and professional manner
• vehicle Demo - conduct test drives with Customers, ensuring the correct process is followed in a compliant and professional manner
• understand the process of valuing the customer’s vehicle to give a true and accurate reflection of its condition
• to have a conversation with the customer in order to gain a commitment to purchase a vehicle
• purchase Presentation – conduct a discussion with the customer in order to gain a commitment to purchase a vehicle
• to complete all documentation, sell paint protection and MOT, and ask for online review
• purchase Confirmation – complete all documentation, sell paint protection and MOT, and ask for online review
• information Exchange – have a discussion with the customer in order to identify and understand individual needs, including methods of payment and budget
• to ensure high standards of presentation of vehicles on display
• to support your training, we offer an industry leading guaranteed commission payment for your first 3 months, along with your basic pay
• display – ensure high standards of presentation of vehicles on display
• to support your training, we offer an industry leading guaranteed commission payment for your first 3 months
• to Support other areas of the store as required
• part Exchange Valuation – understand the process of valuing the customer’s vehicle to give a true and accurate reflection of its condition
• support other areas of the store as required

Responsibility

• you will need to be a people person as the ability to build positive relationships with internal and external stakeholders is a must
• A friendly, modern and safe working environment
• what skills and experience do you need to join the team?
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• you will need exceptional communication skills, both written and verbal as well as be proficient with Microsoft applications
• A competitive salary
• you will organise the documents and the deal packs to ensure everything meets FDA guidelines and all our ducks are in a row

Earnings for position sales administrator