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CARPENTERS GROUP is looking for employees for positions:
systems engineer
systems engineer
customer service representative
deputy manager
customer advisor
customer service apprentice
quality manager
insurance advisor
claims handler
customer service advisor
admin assistant
Working hours
full-time
Responsibility
job Purpose
key Responsibilities
provide 3rd line support for all line of business systems and infrastructure
build and maintain relationships with 3rd party suppliers and support providers
prepare and maintain service operation manuals to document and facilitate support for all systems
working with the Information Security team, ensure the security of data, networks, and backup systems
project manage hardware and software configuration upgrades
we are seeking an experienced Systems Engineer to provide daily operational support activities including incident & problem management of our portfolio of systems, and the development and maintenance of software and hardware solutions to business requirements
Requirements
demonstrable detailed knowledge & experience in Microsoft Windows Server 2016 and up
demonstrable detailed knowledge of Microsoft Active Directory; GPO ADFS, Azure AD, etc
demonstrable working knowledge & experience in Firewalls
network troubleshooting skills including packet capture, analysis and WAN topology setup and configuration
understanding or experience in Extreme Networks / Avaya / Nortel technologies
strong understanding and significant experience in installing, configuring and managing virtualisation technologies, including VMware & Citrix Virtual Apps & Desktops
understanding of cloud-based wireless and wired network management solutions
appropriate academic and/or industry qualifications / certifications