CAR SPECIALIST CUSTOMS in Rochdale Salary
UNIT 30 CALDERSHAW BUSINESS CENTRE INGS LANE ROCHDALE OL12 7LQ ENGLAND
TIN: 11943733
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Earnings on positions in CAR SPECIALIST CUSTOMS
CAR SPECIALIST CUSTOMS is looking for employees for positions:
customer service advisor
Working hours
- full-time
Benefits
- service car
- company car
Requirements
- prior experience in a customer service role is highly desirable
- excellent verbal and written communication skills to effectively interact with customers and internal teams
- strong analytical and problem-solving skills to assess customer needs, determine appropriate solutions, and resolve issues
- demonstrated ability to collaborate and work effectively as part of a team to achieve common goals
- A customer-centric mindset with a positive, friendly demeanor that reflects our company's values
- excellent organizational skills with the ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment
- A keen eye for detail to ensure accurate data entry and documentation
- flexibility to adapt to changing priorities and evolving customer demands
Education
- GCSE or equivalent
Responsibility
- your primary responsibility will be to provide outstanding customer service to all members of our organization
- maintain accurate and detailed records of customer interactions, inquiries, and resolutions in our CRM system
- proactively identify opportunities to enhance customer service processes, provide feedback on customer preferences, and contribute to ongoing improvements within the company
- this role requires a positive attitude, excellent verbal communication skills, and the ability to work collaboratively as part of a team in order to exceed our customers' expectations
- provide Exceptional Customer Service: Engage with customers in a professional and courteous manner
- respond to Inquiries: Handle customer inquiries via various communication channels
- collaborate with Team Members: Work closely with the workshop and management to ensure seamless customer experiences and effective problem resolution