CAMBRIONIX

Responsibility

• document electronic system requirements
• minimise technical risks
• generate and maintain Bills of Materials

Requirements

• electrical Engineering: 2 years

Earnings for position electronics engineer

Responsibility

• proving excellent customer service by addressing inquiries, answering product-related questions, and guiding customers through setup and usage processes
• creating and maintaining technical documentation, including user manuals and knowledge-based articles, to help resolve common issues independently
• conducting remote troubleshooting sessions to analyse and resolve complex technical problems that customers may encounter with their USB hubs
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• conducting training sessions for both customers and internal teams to enhance their understanding of product functionality and best practices
• identifying and documenting software or hardware bugs discovered during troubleshooting or testing and escalating them for resolution
• assisting customers in diagnosing and resolving technical issues related to Cambrionix intelligent USB hubs, connectivity problems, power supply issues, driver conflicts and software bugs
• managing customer feedback and feature requests to contribute to the continuous improvement of USB hub designs, user experience, and functionality
• collaborating with the product development team to test USB hub prototypes or new firmware updates, identifying any issues, and providing feedback for improvement
• assisting in quality assurance efforts by participating in the testing of new USB hub models or firmware releases, ensuring they meet the required performance and functional requirements
• collaborates effectively with cross-functional teams to provide comprehensive support and contribute to the organisation’s overall success

Responsibility

• development of company proprietary web application
• participate in code reviews, testing and architectural design of new products and features
• to engage in open two-way dialogue with other team members about upcoming new product development requirements
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• to take the initiative and develop desirable software features
• provide responsive support to customers that report software issues in the field
• write appropriate documentation for end customer use and software documentation

Responsibility

• document electronic system requirements
• minimise technical risks
• generate and maintain Bills of Materials

Requirements

• electrical Engineering: 2 years