BURST NETWORKS  Salary

BURST NETWORKS
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Earnings on positions in BURST NETWORKS

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BURST NETWORKS is looking for employees for positions:

call centre operator

Responsibility

  • handle incoming calls and respond to customer inquiries in a professional manner
  • provide accurate information regarding products and services while ensuring customer satisfaction
  • engage in upselling opportunities by identifying customer needs and recommending appropriate solutions
  • perform data entry tasks efficiently while maintaining accurate records of customer interactions
  • analyse customer feedback and provide insights for service improvement
  • maintain a high level of knowledge about the company’s offerings to effectively assist customers
  • collaborate with team members to meet performance targets and enhance overall service quality

Requirements

  • strong phone etiquette with a friendly and professional demeanour
  • ability to analyse information quickly and provide clear solutions to customers
  • previous experience in a call centre or customer service role is preferred but not essential
  • proficient data entry skills with attention to detail
  • A positive attitude and the ability to work effectively within a team environment
  • edinburgh, EH2 1JE: reliably commute or plan to relocate before starting work

Earnings on positions in BURST NETWORKS

Average salary in this position
Average salary in this position in the country
2042 £
-11%
1833 £

National average salary

2950 £

Average salary in this company

2042 £