BRIDGE FIRE AND SECURITY  Salary

BRIDGE FIRE AND SECURITY
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Earnings on positions in BRIDGE FIRE AND SECURITY

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BRIDGE FIRE AND SECURITY is looking for employees for positions:

operations administrator

Working hours

  • full-time | Permanent

Responsibility

  • bridge Fire and Security provides a friendly, professional service across all aspects of fire safety and electronic security systems
  • ensuring planned maintenances and small works are arranged to agreed customer schedules
  • logging customer calls and answering incoming telephone enquiries
  • updating customer on status of call and contact details
  • efficiently schedule multiple engineer diaries with advance bookings
  • ensuring Job sheets are processed quickly and efficiently
  • we deliver professional support to a wide range of businesses and private individuals throughout the South-east of England and have particular expertise in the Education, Care Home and Property Management sectors
  • procurement of parts and materials for booked and scheduled jobs

Requirements

  • must demonstrate ability to use own initiative
  • 2- 3 years CRM management experience
  • must have experience of working within a Customer Service team with Engineers
  • track unresolved issues and report any problem encountered during onsite engagement
  • excellent interpersonal communication including written and persuasive skills
  • exhibits ability to think creatively and analytically
  • ability to manage time efficiently from one task to another while managing daily priorities
  • commitment to follow-up and follow-through on assigned tasks