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BRIDGE FIRE AND SECURITY is looking for employees for positions:
operations administrator
operations administrator
service coordinator
office administrator
book keeper
Working hours
full-time | Permanent
Responsibility
bridge Fire and Security provides a friendly, professional service across all aspects of fire safety and electronic security systems
ensuring planned maintenances and small works are arranged to agreed customer schedules
logging customer calls and answering incoming telephone enquiries
updating customer on status of call and contact details
efficiently schedule multiple engineer diaries with advance bookings
ensuring Job sheets are processed quickly and efficiently
we deliver professional support to a wide range of businesses and private individuals throughout the South-east of England and have particular expertise in the Education, Care Home and Property Management sectors
procurement of parts and materials for booked and scheduled jobs
Requirements
must demonstrate ability to use own initiative
2- 3 years CRM management experience
must have experience of working within a Customer Service team with Engineers
track unresolved issues and report any problem encountered during onsite engagement
excellent interpersonal communication including written and persuasive skills
exhibits ability to think creatively and analytically
ability to manage time efficiently from one task to another while managing daily priorities
commitment to follow-up and follow-through on assigned tasks
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