BPHA

Responsibility

• full time
• permanent
• we currently have an exciting opportunity for a candidate to join bpha’s In House Maintenance Service, who make a difference to our customer’s lives everyday by delivering a high-quality Decent Homes improvement service, designed around them
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• we operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well
• we are currently looking for a Planned Works Manager to be responsible for ensuring that all works delivered by the planned works team offer value for money and operate within the constraints of the budget
• ensuring all changes to tenancies such as assignments and successions are completed in line with legislation, contractual rights and bpha’s policies
• regularly audit cleaning standards in schemes to ensure that they are of high-quality and that any issues are addressed
• responsible for maintaining supplier relationships in conjunction with the Service Delivery Manager, Commercial Manager and SHEQ Manager
• maintain thorough records of all contact with residents and support providers/professionals, using relevant systems as appropriate
• would you like to be a part of our new in-house repairs & maintenance service where you are valued as a key member of our workforce and can truly make a difference to our customer’s lives?

Requirements

• highly numerate with an excellent practical knowledge of statistical techniques, data manipulation and reporting
• methodical, articulate, and inquisitive
• able to demonstrate excellent interpersonal skills and the ability to establish effective working relationships at all levels
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• proven track record of managing a team; leading and motivating them to achieve their objectives and follow bpha’s values

Earnings for position manager

Responsibility

• full Time
• permanent
• our customers are at the heart of everything we do and especially the services we deliver
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• repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their home
• we currently have an exciting opportunity for a candidate to join bpha’s In House Maintenance Service, who make a difference to our customer’s lives everyday by delivering a high-quality repairs service designed around them
• working on a shift basis of Monday – Friday and Saturday 08:30-12:30
• we operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well
• so, to provide the very best service possible, we are bringing our repairs and maintenance service in-house
• we are currently looking for a Plumber to join our team, and be responsible for the delivery and completion of plumbing repairs within our customers’ homes and within empty homes
• are you an experienced multi-trader with a background of domestic repairs and someone who is passionate about providing excellent customer service?
• perhaps carpentry and/or plumbing are your core skillset? If so, we want to hear from you…
• full time – 40 hours per week delivered on a rota basis between 08:00 – 20:00 Monday – Friday and 08:30 -12: 30 on a Saturday
• you will be the face of bpha in our customers' homes therefore we are looking for friendly professional tradespeople of all backgrounds
• want to be part of our new in-house repairs & maintenance service, where you care about the difference your work makes and are valued as key member of our workforce?
• we are looking for skilled traders who are passionate about delivering not only high standards of work, but also an excellent service to our customers. These roles will be working in our customers homes’ as well as void properties
• customer service is hugely important at bpha so we are looking for empathetic team members who are considerate, respectful and keen to provide a right first-time positive customer experience

Benefits

• fuel card

Earnings for position plumber

Responsibility

• full Time
• permanent
• working to a rotating shift pattern of 40 hours per week, with some weekend working
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• if so, we want to hear from you…
• we currently have an exciting opportunity for a candidate to join bpha’s In House Maintenance Service, who make a difference to our customer’s lives everyday by delivering a high-quality repairs service designed around them
• we operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well
• are you an experienced Plasterer with a background of domestic repairs and someone who is passionate about providing excellent customer service?
• our customers are at the heart of everything we do and especially the services we deliver. Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their home
• we are looking for skilled Plasterers who are passionate about delivering not only high standards of work, but also an excellent service to our customers. These roles will be working in our customers homes’ as well as void properties
• demonstrating our values and supporting our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us
• you will strive to improve your first-time fix rate, by maintaining adequate approved van stock levels
• full time – 40 hours per week delivered on a rota basis between 08:00 – 20:00 Monday – Friday and 08:30 -12: 30 on a Saturday
• you will be the face of bpha in our customers’ homes, therefore we are looking for friendly professional tradespeople of all backgrounds
• you will join us with your experience and trade skill set ready to cover a range of repairs and maintenance within our customers’ homes
• customer service is hugely important at bpha, so we are looking for empathetic team members who are considerate, respectful and keen to provide a right first-time positive customer experience
• you will be supported by a comprehensive people management structure, with regular training updates, one to ones and appraisals to help you embrace challenges, growth and development
• would you like to be a part of our new in-house repairs & maintenance service where you are valued as a key member of our workforce and can truly make a difference to our customer’s lives?
• responsible for adhering to all systems, policies, procedures, processes, documentation, and record keeping requirements in relation to SHEQ, fleet and tools

Benefits

• fuel card

Earnings for position plasterer

Responsibility

• permanent
• we currently have an exciting opportunity for a candidate to join bpha’s In House Maintenance Service, who make a difference to our customer’s lives everyday by delivering a high-quality repairs service designed around them
• we operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well
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• these roles will be working in our customers homes’ as well as void properties
• our customers are at the heart of everything we do and especially the services we deliver. Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their home
• are you a qualified carpenter also with experience in another trade? If so, we want to hear from you
• we are looking for a skilled first class carpenter / Multi Skilled trader who is passionate about delivering not only high standards of work, but also an excellent service to our customers
• customer service is hugely important at bpha, so we are looking for empathetic team members who are considerate, respectful and keen to provide a right first-time positive customer experience
• full time – 40 hours per week delivered on a rota basis between 08:00 – 20:00 Monday – Friday and 08:30 -12: 30 on a Saturday
• demonstrating our values and supporting our ambition to grow this service, embracing the opportunities that it will present, is hugely important to us
• are you an experienced Carpenter Multi-Trader with a background of domestic repairs and someone who is passionate about providing excellent customer service?
• you will be the face of bpha in our customers’ homes, therefore we are looking for friendly professional tradespeople of all backgrounds
• you will join us with your experience and trade skills, ready to cover a wide range of carpentry related repairs within our customers' homes

Benefits

• fuel card

Earnings for position carpenter

Responsibility

• maintain thorough records of all contact with residents and support providers/professionals, using relevant systems as appropriate
• providing support to residents to offer activities to the scheme
• supporting any scheme-based employees such as Maintenance Officers, Compliance Officers and Cleaners, providing appropriate guidance and supervision
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• to ensure that tenancies are managed appropriately according to the circumstances of the household, making referrals and signposting for support as necessary
• ensure schemes are well managed, safe, and clean by overseeing any communal repairs, cleaning or maintenance and liaising with appropriate departments as necessary, escalating any unresolved concerns

Requirements

• A driving licence and access to a vehicle

Benefits

• service car

Earnings for position housing officer