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BOWLAND IT is looking for employees for positions:
it support engineer
it support engineer
Benefits
company car
Education
GCSE or equivalent
Responsibility
handle inbound support calls and tickets efficiently and professionally
conduct on-site IT support visits to client companies, ensuring their IT infrastructure runs smoothly
collaborate closely with team members to resolve complex technical issues
provide comprehensive support to clients, including Windows and Mac desktop support, software installation, AV support, data backup services, cloud storage, IT hardware installations, Office 365, One Drive, SharePoint, and domain name management
Requirements
full UK driving license is essential as the role involves on-the-road IT support visits
clean UK driving license is necessary for insurance purposes to utilize company vehicles
strong proficiency in Windows and Mac desktop environments
knowledge of software installation and troubleshooting
familiarity with Office 365, One Drive, SharePoint, and cloud storage solutions
excellent communication skills and a customer-centric approach