BOOKING.COM is looking for employees for positions:
contract manager
Benefits
mutual
Language
english
Responsibility
responsible for delivering commercial targets for all supply Partners within their remit, generating 10%-15% of Rides volume globally
driver Events) & promotions to drive incremental volume
building a local supply strategy for all locations within the designated region / Partner portfolio, owning the end to end execution of that strategy to increase revenue, Rides coverage and quality performance
developing regional supply Partners portfolio, including responsibility for proactively identifying opportunities for growth, in addition to new partner contracting and commercial negotiation of rates, rebates, new features (e.g
drive the execution of the Rides Regional and Quality commercial strategy, ensuring that relevant objectives and OKRs are translated into a clear and tailored actionable plan for each Partner within their remit to deliver the best quality experience for our customer
monitor Partner performance in line with specific regional strategies, finding opportunities for improvements and collaborating with the Partners to take action to improve delivery and increase customer experience
work collaboratively with Senior Account Managers where opportunities/issues are identified in regional performance or supply/demand, to improve multinational Partner performance and coverage, aligning across both regional and multinational strategic plans and objectives
analyse weekly trading reports for relevant region , delivering insight to internal Management and owning and reporting on any ad hoc changes outside of this weekly cycle
Requirements
strong stakeholder management skills with the ability to build relationships at senior levels
excellent communication and presentation skills
excellent negotiation and influencing skills
strong time management and ability to prioritise effectively
strong attention to detail
solution oriented and result driven
strong work ethic; self-directed and resourceful
hands-on, can-do attitude
quality manager
Working hours
part-time
Responsibility
we began by taking hotel bookings online over 20 years ago and we've been shaping the travel industry ever since
our team is passionate about helping people travel. They see challenges as opportunities. And they’re always ready for change
from our hubs in Manchester, London, Amsterdam our Trips Business Unit helps people get where they want to go, anywhere in the world
whether customers want the freedom of a car, the convenience of a flight, the ease of a taxi or the economy of public transport, we make it all possible
the Trips Data team at Booking.com looks after data for “everything but the stay”, enabling teams across the organisation to understand and manage our business performance and improve the experience of our customers through the data we manage and serve
we are looking for a curious and enthusiastic Senior Data Manager to lead our high-performing Data Quality team to support the business in its mission for growth
please note that this role is based in London. We are unable to provide relocation support, so please only apply if you live within commuting distance of our office in Monument, or are prepared to plan and fund your own relocation
today, we're building a platform that connects all parts of the trip – from accommodation to transport, flights, tickets, tours and much more
Requirements
strong experience in Data
experience in managing people, supporting the growth and development of teams
experienced in Data Quality and Governance concept, tools, implementation, and measurement
experience Data profiling, exploratory data analysis, data visualisation tools such as Tableau or PowerBI
can elicit, document and analyse complex business needs and translate them into data requirements
proficient in working within an Agile product-based organisation with good organisational and task leadership skills
strong communication skills - be able to collaborate with senior leaders across different crafts and subject areas
good stakeholder management, collaboration and influencing skills - able to deliver the facts in a concise and impactful way
senior planner
Responsibility
at Booking.com, we make it easier for everyone to experience the world
we began by taking hotel bookings online over 20 years ago, and we’ve been crafting the travel industry ever since
today, we’re building a platform that connects all parts of the trip – from accommodation to transport, tickets, tours and more
we are passionate about helping people travel. We see challenges as opportunities. And we are always ready for change
you will be supporting the Global Service Delivery to ensure high quality service and continuous improvement of our CS performance
the Senior Planner is the lead source of analytic insight and action planning for the service delivered to our customers
key Job Responsibilities and Duties
our Trips Business Unit team helps people get where they want to go, anywhere in the world. Whether customers want the freedom of a car, the ease of a taxi or the economy of public transport, we facilitate it
financial reporting accountant
Language
english
Responsibility
senior Financial Reporting Accountant
booking.com Transport Ltd is part of the Trips Business Unit at Booking.com
technology is at our core
and innovation is everywhere
but our company is more than datasets, lines of code or A/B tests
we’re the thrill of the first night in a new place
the excitement of the next morning
the friends you make
manager
Responsibility
manchester
take ownership for team results and provide daily leadership to multilingual agents to achieve department targets
the purpose of the Customer Contact Manager role in the Customer Service department is to empower, support and enable a team of Customer Advisors in Rides to bring maximum value to customers across the three Rides products
build a safe and open team environment where regular and constructive feedback is encouraged and provided
the Customer Contact Manager also proactively gives to the continuous improvement of their business area, the internal colleague experience, and the customer experience in line with wider divisional objectives
optimally use business tools to supervise team performance, quality and adherence to both internal processes as well as compliance and regulatory requirements
be an effective change manager, who knows how to handle periods of change and lead a team through this by displaying, motivating and encouraging what we value and leadership behaviors
take ownership for the engagement of colleagues within the team, as well as focusing on employee welfare and wellbeing
management accountant
Responsibility
preparation of month-end journals for accruals, deferred income, intercompany and other areas
preparation and submission of third party and intercompany invoices
preparation and submission of SOx controls
review and perform analysis on balance sheet and profit and loss accounts during the month end close process
liaising with appropriate business stakeholders on review & correction of general ledger entries
preparation of monthly balance sheet reconciliations
assist with internal and external audit requirements
assist the Controller with such duties as required depending on business needs
Requirements
part-Qualified Accountant
2-3 years in a similar accounting position within a corporate environment
previous month end reporting experience
experience working to strict deadlines
capable of working independently as well as part of a team
highly organised, proficient at prioritising workload and multi-tasking to meet strict deadlines
good communication skills
high attention to detail
test engineer
Responsibility
test Engineer - Insurance Product
software Testability
non-functional Testing
has sufficient knowledge to ensure teams keep within non-functional requirements by performing tests such as load-testing, accessibility testing, or security testing
test Planning & Execution
is responsible to ensure that all features are designed and implemented in a testable way by guiding product teams during the entire lifecycle
is responsible to enable product teams to deliver quality products at pace by advocating for teams to verify and test work in isolated independent units and embed testing early in the lifecycle
test Advocacy
commercial manager
Benefits
mutual
Responsibility
be a role model for company policies and procedures, values and behaviours, and ensure their team understands and adheres to them
senior buyer
Language
portuguese
english
Responsibility
create and maintain Knowledge Base articles and documentation
look for ways to improve processes, create automation through tooling, bring new suppliers onboard and improve the experience for our colleagues
acknowledge input from vendor
provide direction and guidance to more junior team members, develop talent and assist with hiring where appropriate
partner closely with the Asset Management team to ensure inventory is accurate within the CMDB
responsible for ensuring that formal contractual documentation is in place where required, working in harmony with the central procurement team
obtain vendor quotes
researcher
Requirements
collaborative – Able to facilitate effective working among colleagues in various roles
organized – Capable of managing multiple projects simultaneously
articulate – Able to convey customer insights persuasively and accurately
principled – Focussed on the right outcome for your users
awareness of both experimentation principles and ethnographic research
customer Centric- Able to leverage their empathy for and knowledge of the user to influence stakeholders teams
degree or higher degree in psychology, behavioral sciences, HCI, economics or similar