Read feedback from candidates and former or current BOOK A BUILDER UK employees.
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This company will take your money and you won’t receive any work they send leads through and they are fully quoted when you get them so you carnt apply then you ring to complain and 10 days later they call you back to say they will sort it out but trust me they don’t someone is getting very rich off this scam I carnt stress enough AVOID
I had the same experience riped off for £490 and no leads etc etc
Thought this is genuine because they were quoting Wolseley & wren etc. paid £540. Didn’t receive any leads at all for a week now. It looks like they put some dummy leads for attracting me.
Reminds me of the Wolf of Wall Street movie، I paid £900 for pro membership four days ago, book a builder created a profile for me with the wrong phone number no matter how many times I spoke to them to correct the phone number to no avail, before I paid them They told me that we provide you with unlimited jobs, but now there is not a single job in the Book A Builder application, they only advertise, don't be deceived, all their words are lies.
Scam! Just a scam! I wish I have seen this before!
Excellent service
Highly recommend
We have been with book a builder for 2 months now and not had a single lead at all will let the weather warm up a little to see if there is any change as this time of year is not to great for my sort of work.
Be careful with this company if you got time cancel they are crooks!!! This is my opinion they don’t give me n work for a year and the staff of them are very convincente to take your money.
paid £700 for year worth of leads & not 1 job come in, customer services are massive waste of time, no help whatsoever, please stay well away from this company
Stay well of this company who removes my and other negative reviews. Charged ridiculous one year subscription despite supposed to charge for a month withou providing any service
Don’t waste your time and money
They want nearly £1K because I didn't gave 60days notice i didn't want to renew, i cancelled the card i made the original payment tho
so this can be treated as a tip to resign. You have to give them 60 days notice if you want to cancel. Hehe, I just don't understand why, but maybe one of you should try it
Not worth is completely ..........,.........weist money
How I can cancel renewal with them. I cancelled in last year but this one still want renewal and don’t see no this what sign before
Did you try to reach customer service/ customer care? You should start always there, they should help you with cancellation
Complete waste of money, I have just called them today after receiving an email of automatic renewal, can I get out of this legally.
Thanks.
I can't guarantee this 100% but there is always the option to opt out, blocking this option is simply illegal. Have you managed to quit?
Completely appealing, we were not allowed to cancel subscription last year when we received notification about automatic renewal. Customer service consultants are extremely rude and tell you they are too busy to talk to you and can't be bothered to pay attention to what you have to say!!! Total waste of money, they sent a notification about automatic renewal of subscription again today despite of me asking to freeze the account and remove automatic renewal on account last year. We have just called and the consultant was extremely unhelpful and informed me that he was too busy to send confirmation of our request of not renewing subscription! I will get legal advice and take legal action against this company.
They send a notification of automatic renewal of the subscription with no option to opt out!!!
When you phone them upon receiving the notification, they ignore you and charge you for another year. We have been trying to opt out for 2 years. The subscription is very expensive and does not provide any value for tradesman.
For carpenter jobs they list job request for customers asking to install one shelf (DIY type of requests) total scam!
This may not be the best solution, but it would be worth contacting a lawyer who will just contact the company. There is no possibility that you cannot opt out from something, there may be an additional fee, etc., but you cannot force someone to stay. Maybe if a lawyer called, they would provide an appropriate solution. I'm surprised you're paying for a service you don't want for two years
I am in the process of issuing legal proceedings against them for mis selling themselves
Are you sure that accusation of mis selling is the best here? I have doubts, because they can always say that there is little demand and that's why there are no offers or you are not chosen by those interested... but that's just my opinion, maybe I'm wrong
I signed up thinking this would be perfect for getting work(plumber). Turns out it’s the biggest scam and I fell for it. Took £500 and then an extra £600 with out me knowing. Reported with bank and got money back…. Avoid like the plague
It would be great if you could write how they collected this extra money themselves to warn people, and another thing is whether there were any job posts there or nothing?
Scam!!! They take your money but no jobs available!!
Scam!!!
Scam!!! They take your money but no jobs available!!
Scam!!!
*** NO option to opt out from subscription, it's been 2 years we haven't been able to opt out!!!!!!***
From what I see, you pay not only to see job offers, but also to be in their database of companies. Then someone who needs a worker can find you more easily (or not hehe). Am I right?
Book a Builder is a scam organisation. They say that the service is free. When you sign up you receive a phone call saying that if you pay a fee of anything from £500 to £1500 you will have a personal manager who will direct the kind of work you want and a all singing all dancing service. What you get is nothing. You find out you have signed up to a on line directory that is as much use bent two (deleted by the administrator) bit. When you try and ask for your money back there is a disclaimer saying that they will not honour any agreement that has been made by one of their sales team. My legal team is looking into the legality of this statement with the result of a possible prosecution.
So watch out for the My Builder scam
If you check this company and PALACE MEDIA LIMITED, owned by the same person, with the company house uk, you'll be shocked.
Very pleased with quality, value for money and speed of work.
Replaced my garage roof, gutter and facials. Team was polite and efficient.
Happy to recommend to anyone.
Trademan/builders reviews
Is there something wrong with them? Or you just want tradesmen and builders to leave reviews under your comment?
amazing service won a job already and only signed up yesterday
Very happy with Book a Builder's services- and have been for several years
Do you use their service regularly? How about the people working there? Are they nice?
It’s the worst site for a he trades people
Don’t waste your money
They have robbed £800 off me
Disgusting
Robbed? what exactly happened?
They took his money but never followed through with what they offered
It's always sad to see things like that happen, especially in 2023 when everyone can leave comments everywhere. Did you think about reporting that somewhere?
Worst site ever. Please never use book a builder
Scammers,charge money upfront for nonexistent jobs,and when you complain about it they ask for more money.
Joined bookabuildee in march this year
Have had 10 job leads come through. Not one was avaliabe
Wast of time and money. Feel like ive done £450 down the drain
Same happend to me as a joiner,made a claim to my bank and the bank gave my money back,book a builder didn't deliver on their end of the contract
Absolutely dreadful, promised loads of work in my area. This didn't happen, I had one job in a year which paid £120 . They fleeced me for £400 then a rep contacted me to say I can upgrade to commercial work for another £400. This was an absolute lie. I've never received any of this work. If you're a gas engineer please avoid at all costs. They use their affiliation with Wolseley to give themselves some kind of standing in the industry. Total rubbish, I will never join one of these companies again. Complete and utterly (deleted by the administrator).
Apsolute scam...DO NOT USE!!!
ONE YEAR AND NOT EVEN ONE JOB ...PAYD £580!!!!On top of that they will renew you contact automatically and take the money again.. without any worning ...and there is nothing that you can do!!!OR so they will say!!!All they care is to take your money!!!!I am having such a nightmare with them at the moment...even that I haven't used the service for 7 months...simply no point ,just empty job!!!
My personal opinion is stay away from them. ONE Year ago when I joined I have read a bad reviews for them and I did ignore them!!Wish I didn't now...Stay away!!!
Now when you know that, was it possible to cancel the contract? Or its not so easy?
Yes,you can call them and ask to cancel the contract because they broke it and ask your bank to investigate them, their company is set as dormant
That seems to be a tough situation. Have you contacted with any legal professionals? It's hard to believe there's nothing you can do
Signed to work with book a builder. They advertised that they get a decent amount of jobs and advertise your company with a portfolio.
Complete waste of money and time. Barely any jobs are given and when it is, it’s always listed as unavailable. They encourage you to upgrade by your account and pay near half the price it was to sign up to receive more leads rather than give you any obviously acceptable amount of work. The supposed portfolio and ‘advertisement’ is just whatever amount of views on your profile which is a ridiculously low amount. In the space of a month only 3 views which we paid £800 for!!
No option to cancel they just take your money and come up with excuses as to why there are no jobs and you’re forced to stay associated with their company regardless of if you are satisfied with their service.
Honestly very disappointed and would not recommend to companies looking to expand their work intake.
Absolute scam!!
Did you use their service for more than a month? Maybe these were just some bad weeks
Poor Workmanship caused by two supposed bathroom fitters who totally wrecked my bathroom and didn’t have a clue what they were doing. The one was as dull as a brush and told my daughter he v xx maimed Disability Benefit, had 25 children and hired a private jet for holidays. If only he’d gone the talking when they came to see me I’d have seen straight away that he was A Fruit Loop and never engaged them. A £900 job is now going to cost several thousand to fix. Please be careful as I wouldn’t want anyone else going through what I have.
Hey, thanks for this comment. I've never used book a builder before and I have doubts. I understand that you can find a worker there, but the site does not take any responsibility for these people?
I don't know the company and now I'm checking to see how professional they are and what they offer for the money they claim for a year!!
Have you discovered the secret? ;)
I agree !!!!!
this is a fake company don't mess with them they take your money and then you have no job
If you see my comment, please write something more about it, I don't want to be fooled.
In 5 months I didn't done 1Penny !!!!!
Have they signed an employment contract with you? I was sure things like that don't happen nowadays
I have loads of work from them, so strong key disagree.
Any tips how to stand out from others in the beginning?? :)
Because they scammed me as well
But from what I understand from the perspective of a worker there are some jobs. How did they scammed you?