BOOK A BUILDER UK

Rating 1.5/5
based on 24 ratings
SUITE 17 ESSEX HOUSE STATION ROAD UPMINSTER RM14 2SJ ENGLAND
TIN: 10110838 Phone: +44 20 3817 8467
https://www.bookabuilderuk.com
Construction & renovation
Rating 1.5/5
based on 24 ratings

BOOK A BUILDER UK reviews

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in total 24
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Do employees at BOOK A BUILDER UK enjoy the freedom and flexibility of flexible working hours? According to a survey, 46% of individuals would turn down a job offer without this benefit. How does BOOK A BUILDER UK accommodate this demand for work-life balance?

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Positive (8)
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Negative (23)
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Most popular review
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Is it a scam?
Happening date 2024-02-18
User evaluation:

Thought this is genuine because they were quoting Wolseley & wren etc. paid £540. Didn’t receive any leads at all for a week now. It looks like they put some dummy leads for attracting me.

Most popular review
The most popular review among Gowork users
VBEssex
Happening date 2023-10-16
User evaluation:

If I knew that this company is charging under Palace Media after paying a trial 1 month fee I would definitely view all the real but mostly negative reviews and would not place an order with them as they charged me an annual fee (without letting me know) despite it supposed to be a slightly higher fee for monthly installments(if we divide to 12 months).
I complained to my bank that did not know the company and of those charges but after looking at the statements and email which went on spam I realized that The BookaBuilderUK.com charged me a ridiculous annual amount despite it supposed to be just £39 for a month trial. In fact I have requested a full refund as never benefited and in accordance to the consumer act and all other UK legislation this is the right to request a full refund once I am not satisfied with /received the services within 28 days despite I have complained about that almost within a week as no customers replied and I have emailed/texted all the clients to their requirements. But again nobody replied or responded at all. Only one customer wanted a very cheap and unrealistic price for a very small little job.
Almost a few days later after the charge and after I have replied to all the available leads a manager called Steve wanted to charge the same annual fee for premium leads like home improvements, extensions and commercial bigger job which I refused as I said that the trial needs to be worth it and to have a good value for money. But as no result and order received I had requested 4 times to get the full refund as in fact that was a mistake and an overcharge even if we look at the phone discussion that a month charge of £39 supposed to be applied.
Even after my emails and 4th calls I have been always told that the account manager was on another call and will call me back.
Just a few days ago I finally spoken to their manager who refused to refund the money as that is an annual fee despite that was never agreed and was not the case. I have advised to check the emails and the phone conversation but again no refund has been done.
This is Rip off lies and hidden cost.Do not trust this company.A man called Steve never told me about the extra fees to get on line wanted an extra £480 for a year running. Told me the Web site is mine paid over £478.80 on 16/10/2023 and then wanted another £490 the next day. That is a total rip off do not use them. Now legal action would be under way
Date of experience: 16 October 2023

Most popular review
The most popular review among Gowork users
Meg
Happening date 2023-12-11
User evaluation:

How I can cancel renewal with them. I cancelled in last year but this one still want renewal and don’t see no this what sign before

Jake

Did you try to reach customer service/ customer care? You should start always there, they should help you with cancellation

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Most popular review
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John
Happening date 2023-11-15
User evaluation:

Complete waste of money, I have just called them today after receiving an email of automatic renewal, can I get out of this legally.
Thanks.

Boss Brickie
Happening date 2023-12-05

I am in the process of issuing legal proceedings against them for mis selling themselves

Harry24

Are you sure that accusation of mis selling is the best here? I have doubts, because they can always say that there is little demand and that's why there are no offers or you are not chosen by those interested... but that's just my opinion, maybe I'm wrong

Avash
Happening date 2024-02-15
User evaluation:

Reminds me of the Wolf of Wall Street movie، I paid £900 for pro membership four days ago, book a builder created a profile for me with the wrong phone number no matter how many times I spoke to them to correct the phone number to no avail, before I paid them They told me that we provide you with unlimited jobs, but now there is not a single job in the Book A Builder application, they only advertise, don't be deceived, all their words are lies.

SSS
Happening date 2024-02-02
User evaluation:

Scam! Just a scam! I wish I have seen this before!

MA services
Happening date 2024-01-26
User evaluation:

Excellent service
Highly recommend

G.b landscaping
Happening date 2023-12-31
User evaluation:

We have been with book a builder for 2 months now and not had a single lead at all will let the weather warm up a little to see if there is any change as this time of year is not to great for my sort of work.

Liam
Happening date 2024-01-21
User evaluation:

paid £700 for year worth of leads & not 1 job come in, customer services are massive waste of time, no help whatsoever, please stay well away from this company

Vb1
Happening date 2023-10-18
User evaluation:

Stay well of this company who removes my and other negative reviews. Charged ridiculous one year subscription despite supposed to charge for a month withou providing any service
Don’t waste your time and money

Danny
Happening date 2023-12-15
User evaluation:

They want nearly £1K because I didn't gave 60days notice i didn't want to renew, i cancelled the card i made the original payment tho

So

so this can be treated as a tip to resign. You have to give them 60 days notice if you want to cancel. Hehe, I just don't understand why, but maybe one of you should try it

Dar
Happening date 2023-12-12
User evaluation:

Not worth is completely ..........,.........weist money

Liam
Happening date 2023-10-25
User evaluation:

I signed up thinking this would be perfect for getting work(plumber). Turns out it’s the biggest scam and I fell for it. Took £500 and then an extra £600 with out me knowing. Reported with bank and got money back…. Avoid like the plague

Mike

It would be great if you could write how they collected this extra money themselves to warn people, and another thing is whether there were any job posts there or nothing?

Mike
Happening date 2023-09-01
User evaluation:

Scam!!! They take your money but no jobs available!!
Scam!!!

Anonymous

Scam!!! They take your money but no jobs available!!
Scam!!!
*** NO option to opt out from subscription, it's been 2 years we haven't been able to opt out!!!!!!***

Jenkins

From what I see, you pay not only to see job offers, but also to be in their database of companies. Then someone who needs a worker can find you more easily (or not hehe). Am I right?

Ashmere Construction
Happening date 2023-03-03
User evaluation:

Book a Builder is a scam organisation. They say that the service is free. When you sign up you receive a phone call saying that if you pay a fee of anything from £500 to £1500 you will have a personal manager who will direct the kind of work you want and a all singing all dancing service. What you get is nothing. You find out you have signed up to a on line directory that is as much use bent two (deleted by the administrator) bit. When you try and ask for your money back there is a disclaimer saying that they will not honour any agreement that has been made by one of their sales team. My legal team is looking into the legality of this statement with the result of a possible prosecution.
So watch out for the My Builder scam

Elite property maintenance
Happening date 2023-10-11
User evaluation:

Very pleased with quality, value for money and speed of work.
Replaced my garage roof, gutter and facials. Team was polite and efficient.
Happy to recommend to anyone.

Anonymous
Happening date 2023-09-13

Trademan/builders reviews

Chris

Is there something wrong with them? Or you just want tradesmen and builders to leave reviews under your comment?

ben
Happening date 2023-09-12

amazing service won a job already and only signed up yesterday

Andy
Happening date 2023-08-30
User evaluation:

Very happy with Book a Builder's services- and have been for several years

Chris

Do you use their service regularly? How about the people working there? Are they nice?

Aj singh
Happening date 2023-08-28

It’s the worst site for a he trades people
Don’t waste your money
They have robbed £800 off me
Disgusting

alex

Robbed? what exactly happened?

Anonymous

They took his money but never followed through with what they offered

alex

It's always sad to see things like that happen, especially in 2023 when everyone can leave comments everywhere. Did you think about reporting that somewhere?

Aj singh
Happening date 2023-08-28
User evaluation:

Worst site ever. Please never use book a builder

Anonymous
Happening date 2023-08-18
User evaluation:

Scammers,charge money upfront for nonexistent jobs,and when you complain about it they ask for more money.

Phornix roofing specialists
Happening date 2023-08-02
User evaluation:

Joined bookabuildee in march this year
Have had 10 job leads come through. Not one was avaliabe
Wast of time and money. Feel like ive done £450 down the drain

Anonymous

Same happend to me as a joiner,made a claim to my bank and the bank gave my money back,book a builder didn't deliver on their end of the contract

Anonymous
Happening date 2023-07-14
User evaluation:

Absolutely dreadful, promised loads of work in my area. This didn't happen, I had one job in a year which paid £120 . They fleeced me for £400 then a rep contacted me to say I can upgrade to commercial work for another £400. This was an absolute lie. I've never received any of this work. If you're a gas engineer please avoid at all costs. They use their affiliation with Wolseley to give themselves some kind of standing in the industry. Total rubbish, I will never join one of these companies again. Complete and utterly (deleted by the administrator).

Kras Carpentry
Happening date 2023-06-22
User evaluation:

Apsolute scam...DO NOT USE!!!
ONE YEAR AND NOT EVEN ONE JOB ...PAYD £580!!!!On top of that they will renew you contact automatically and take the money again.. without any worning ...and there is nothing that you can do!!!OR so they will say!!!All they care is to take your money!!!!I am having such a nightmare with them at the moment...even that I haven't used the service for 7 months...simply no point ,just empty job!!!
My personal opinion is stay away from them. ONE Year ago when I joined I have read a bad reviews for them and I did ignore them!!Wish I didn't now...Stay away!!!

Matt

Now when you know that, was it possible to cancel the contract? Or its not so easy?

Cat

Yes,you can call them and ask to cancel the contract because they broke it and ask your bank to investigate them, their company is set as dormant

Matt

That seems to be a tough situation. Have you contacted with any legal professionals? It's hard to believe there's nothing you can do

Trading
Happening date 2023-06-03
User evaluation:

Signed to work with book a builder. They advertised that they get a decent amount of jobs and advertise your company with a portfolio.
Complete waste of money and time. Barely any jobs are given and when it is, it’s always listed as unavailable. They encourage you to upgrade by your account and pay near half the price it was to sign up to receive more leads rather than give you any obviously acceptable amount of work. The supposed portfolio and ‘advertisement’ is just whatever amount of views on your profile which is a ridiculously low amount. In the space of a month only 3 views which we paid £800 for!!
No option to cancel they just take your money and come up with excuses as to why there are no jobs and you’re forced to stay associated with their company regardless of if you are satisfied with their service.
Honestly very disappointed and would not recommend to companies looking to expand their work intake.
Absolute scam!!

Mia

Did you use their service for more than a month? Maybe these were just some bad weeks

Anonymous
Happening date 2023-04-04

Poor Workmanship caused by two supposed bathroom fitters who totally wrecked my bathroom and didn’t have a clue what they were doing. The one was as dull as a brush and told my daughter he v xx maimed Disability Benefit, had 25 children and hired a private jet for holidays. If only he’d gone the talking when they came to see me I’d have seen straight away that he was A Fruit Loop and never engaged them. A £900 job is now going to cost several thousand to fix. Please be careful as I wouldn’t want anyone else going through what I have.

Paula

Hey, thanks for this comment. I've never used book a builder before and I have doubts. I understand that you can find a worker there, but the site does not take any responsibility for these people?

Anonymous
Happening date 2023-03-16

I don't know the company and now I'm checking to see how professional they are and what they offer for the money they claim for a year!!

Ava

Have you discovered the secret? ;)

Anonymous

I agree !!!!!

Hristo
Happening date 2023-01-25
User evaluation:

this is a fake company don't mess with them they take your money and then you have no job

Connor

If you see my comment, please write something more about it, I don't want to be fooled.

Anonymous

In 5 months I didn't done 1Penny !!!!!

Connor

Have they signed an employment contract with you? I was sure things like that don't happen nowadays

Anonymous

I have loads of work from them, so strong key disagree.

Bradley

Any tips how to stand out from others in the beginning?? :)

Anonymous

Because they scammed me as well

Bradley

But from what I understand from the perspective of a worker there are some jobs. How did they scammed you?

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BOOK A BUILDER UK for 10 time in the last 12 months is looking for new candidates for the position of Sales Executive. Is it because of the development of the company or because of the high turnover?

BOOK A BUILDER UK is recruiting again for the position of Sales Agent.