BOOK A BUILDER UK reviews

Rating 1.5/5
based on 47 ratings
The user's experience with BOOK A BUILDER UK is not verified
SUITE 17 ESSEX HOUSE STATION ROAD UPMINSTER RM14 2SJ ENGLAND
TIN: 10110838 Phone: +44 20 3817 8467
Rating 1.5/5
based on 47 ratings
The user's experience with BOOK A BUILDER UK is not verified

BOOK A BUILDER UK

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Duke Renovations
Happening date 2024-07-25

Terrible company, do not use under any circumstances. They tie you into a contract that is continually rolling and make it near impossible to leave. Leads are useless, customer service even worse. DO NOT USE

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Ben Lawton
Happening date 2024-04-19

I joined up with all the promising of loads of work they took £720 off me and I’ve not had a single job off them in 6 weeks total lies and scammers they’ve scammed me out of £720 I try to ring them now and I can’t get through awful service and so wrong taking hard earned money off people with no results

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Mick blaydes
Employee
Happening date 2024-05-20

Iv been solicitors today and they said they've missold me with false promises, of which they're going to act for me to get back almost £2000. They're just full of bullshit when you finally get through to your guy who supposed to be your advisor.
He spurns you another load of bullshit, saying the systems being updated, and it's a quiet time of yr. Well that's funny cus i get upto 20leads a day with checkatrade.

Anonymous

Same as me

Entrepreneur!

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VBEssex
Happening date 2023-10-16

If I knew that this company is charging under Palace Media after paying a trial 1 month fee I would definitely view all the real but mostly negative reviews and would not place an order with them as they charged me an annual fee (without letting me know) despite it supposed to be a slightly higher fee for monthly installments(if we divide to 12 months).
I complained to my bank that did not know the company and of those charges but after looking at the statements and email which went on spam I realized that The BookaBuilderUK.com charged me a ridiculous annual amount despite it supposed to be just £39 for a month trial. In fact I have requested a full refund as never benefited and in accordance to the consumer act and all other UK legislation this is the right to request a full refund once I am not satisfied with /received the services within 28 days despite I have complained about that almost within a week as no customers replied and I have emailed/texted all the clients to their requirements. But again nobody replied or responded at all. Only one customer wanted a very cheap and unrealistic price for a very small little job.
Almost a few days later after the charge and after I have replied to all the available leads a manager called Steve wanted to charge the same annual fee for premium leads like home improvements, extensions and commercial bigger job which I refused as I said that the trial needs to be worth it and to have a good value for money. But as no result and order received I had requested 4 times to get the full refund as in fact that was a mistake and an overcharge even if we look at the phone discussion that a month charge of £39 supposed to be applied.
Even after my emails and 4th calls I have been always told that the account manager was on another call and will call me back.
Just a few days ago I finally spoken to their manager who refused to refund the money as that is an annual fee despite that was never agreed and was not the case. I have advised to check the emails and the phone conversation but again no refund has been done.
This is Rip off lies and hidden cost.Do not trust this company.A man called Steve never told me about the extra fees to get on line wanted an extra £480 for a year running. Told me the Web site is mine paid over £478.80 on 16/10/2023 and then wanted another £490 the next day. That is a total rip off do not use them. Now legal action would be under way
Date of experience: 16 October 2023

I was ripped off!

This company, I’ll just fraudsters they Rip off Businesses that are trying to grow And expand this is how they make their money from people like us that are trying to grow they should be reported to action fraud and trading standards. I’m going to be leaving refuse all over the Internet advising people and letting people know about them. They cannot be doing this and getting away with it/

Coups
Happening date 2024-07-26

We had Ryan from RMC construction.
What a great man.
Gave us accurate explanation of what would be done, gave us choice when decisions had to be made and a great price.
Arrived when he said he would and everything was done and can't give enough praise.
Would use again no concerns

What is the work atmosphere like at BOOK A BUILDER UK?

Stay clear
Happening date 2024-03-05

This company took over £500 from me they have not delivered. They have not given me any leads trying to make out that I am stupid but I’m not turning on my notifications. They are just rip-offs playing rip-offs taking money from businesses that are trying to grow trading standards should be getting involved in shutting these people down. I’m gonna go to action Fraud, proper rip offs Money grabbing fraudsters

Sam
Happening date 2024-05-25

Total scam. Someone needs to sort them out and take legal action against this company. They made many promises, but the jobs that come through are not real. They charge for membership and don’t call you back. Books Builder never called back to set up my account. Avoid at all costs!

How do I contact book a builder?

Plumber
Happening date 2024-06-03

Took my money, smooth talked his way into trying to get me to have my web site redone for hundreds more, My site built by a professional company and he said it was rubbish, of course he would. Waited for all the promised jobs to be put my way, and, guess what, the odd one or two that appeared were immediately "not available" . Had someone I know try and place a job, he was gob smacked at the incompetence. A scam.

A member
Happening date 2024-06-09

Leads are of low quality and don’t suit my skills. No communication. Promises they made never appeared after complaints. Only interested in getting there money. Waste of time look for another source of leads or you wii regret it.

Rip of
Happening date 2024-06-04

0 star scamers do not give you a singel leed.

Andy builders
Happening date 2024-05-14

Did a patching repair to 2 windows for me excellent job very reasonable price

Ricky
Happening date 2024-05-03

So not sign up, compete waste of money and time. I got completely mis sold, once I signed up, couldn’t get ahold of anyone and couldn’t accept any leads

Trader
Happening date 2024-03-19

A bunch of scammers!! Clicked on the leads the second they come up and they are always unavailable. Tried to cancel the auto renewal and they refused as they say ‘ it cannot be cancelled’ which is total nonsense. DO NOT USE THEM. They should be prosecuted.

Davealan56
Happening date 2023-11-30

Booked a business called L and R builders from looe in Cornwall.
The job was to replace a pvc front door,unfortunately I didn’t get a written quote,I ordered the door and paid for it £550,they collected it,when they arrived the door didn’t have frosted glass nor a letterbox,I accepted this as I could get a wall mounted box and they promised to replace the glass,a new door would take 6 weeks to get so I asked to get the glass replaced send they fitted the door,like a fool I paid over £1100,weeks later still waiting for new glass never heard from them again and had to get a professional in to fix the mess.Do not use.

Same happened to me

These people are money grabbing fraudsters and should be reported to trading standards and action fraud. They prey on people that are trying to make their business grow offering you a good deal. With supplied leads, they are just con artists & should be shut down

Amber
Candidate
Happening date 2024-04-18

Waste of time and money not worth it

Matthew wootton
Happening date 2024-04-14

Quick response reasonable quote came out on a Sunday morning to do the job straight to work job done very happy will be keeping his phone number for future jobs.

J T Fencing
Happening date 2024-04-13

I have paid a year's membership and have received not one bloody lead.
A complete waste of money I feel like I have been totally scammed.

A2Z important.ltd
Employee
Happening date 2023-11-10

I paid £620 for nothing, even one single job, they don’t give me Disgusting customer service disgusting company

Ant
Happening date 2024-03-19

Absolute shambles of a company, tricked me into signing up after promising great things, then telling me we’ve set you up on the wrong platform and you need to pay another £300, I had 2 different people from there office, slating each other.. very unprofessional, refusing to give me a refund, even though I haven’t signed an agreement! AVOID THIS COMPANY!!!

Mario
Employee
Happening date 2024-03-20

It’s a scam,they make you pay for a year subscription upfront and don’t provide any leads and if you don’t let them know with 60 days before the automatic renewal they will tax you again for another year !!!

Mario
Happening date 2024-03-20

Any complaints that you have and you call the costumer service will be ignored

Jokes
Employee
Happening date 2024-03-07

Just joined today no leads for any work I’m trying to cancel my credit card payment avoid

Simoclay
Happening date 2024-02-08

Its a scam, do not give them your money, if you already did call your bank to get your money, please report a scam website at https://www.ncsc.gov.uk/section/about-this-website/report-scam-website

Tradesmen
Happening date 2024-02-01

This company will take your money and you won’t receive any work they send leads through and they are fully quoted when you get them so you carnt apply then you ring to complain and 10 days later they call you back to say they will sort it out but trust me they don’t someone is getting very rich off this scam I carnt stress enough AVOID

Kitchen and bathroom fitter

I had the same experience riped off for £490 and no leads etc etc

Is it a scam?
Happening date 2024-02-18

Thought this is genuine because they were quoting Wolseley & wren etc. paid £540. Didn’t receive any leads at all for a week now. It looks like they put some dummy leads for attracting me.

Avash
Happening date 2024-02-15

Reminds me of the Wolf of Wall Street movie، I paid £900 for pro membership four days ago, book a builder created a profile for me with the wrong phone number no matter how many times I spoke to them to correct the phone number to no avail, before I paid them They told me that we provide you with unlimited jobs, but now there is not a single job in the Book A Builder application, they only advertise, don't be deceived, all their words are lies.

SSS
Happening date 2024-02-02

Scam! Just a scam! I wish I have seen this before!

MA services
Happening date 2024-01-26

Excellent service
Highly recommend

G.b landscaping
Happening date 2023-12-31

We have been with book a builder for 2 months now and not had a single lead at all will let the weather warm up a little to see if there is any change as this time of year is not to great for my sort of work.

Anonymous

Be careful with this company if you got time cancel they are crooks!!! This is my opinion they don’t give me n work for a year and the staff of them are very convincente to take your money.

Liam
Happening date 2024-01-21

paid £700 for year worth of leads & not 1 job come in, customer services are massive waste of time, no help whatsoever, please stay well away from this company

BOOK A BUILDER UK for 10 time in the last 12 months is looking for new candidates for the position of Sales Executive. Is it because of the development of the company or because of the high turnover?

BOOK A BUILDER UK is recruiting again for the position of Sales Agent.


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