BOOK A BUILDER UK  Reviews

I previously took out a policy with book a builder last year after them ringing me constantly to upgrade to unlimited leads. The first few months I had no leads, when the leads did come in the jobs were small jobs which were miles out of my area . Absolutel waste of money. I have now had an email for my renewal price £838. I have emailed them saying I don't want to renew my policy and to be told because I haven't sent an email 60 days before to cancel my account that I have to pay the balance. FRAUDSTERS!!

I'm currently a paid up member having paid for a web page and the early bird for the quotes that's available. Iv listed all my relevant build capabilites and at the most i get 4 / 5 a week virtually all are handy man jobs. That's fine if that's what you do however I've been stung a couple of grand on false promises and dubious likelihood...thankfully I'm bust and all I wanted was another platform. Their customer service is non existing. Save your money fellow traders look elsewhere

They signed me up for £300.00 then told me the next day that my profile should be upgraded to 'PRO' & that I would get coming through commercial work, which is what we only carry out. The main guy Steve Mason told me that this 'BAB Pro' was a secret & no one in the office downstairs new about & then proceeded to take another £500.00 off the same payment card.
Todate I have had no commercial work come through (It says it all)

Book a builder is the best way to waste your money and time I was promised full refund if I don't get any work through in loft conversion new building and more
Instead I get to fit a door 60 miles from mi adresen which is not possible do not trust them at any cost avoid avoid £££££££££

We had Ryan from RMC construction.
What a great man.
Gave us accurate explanation of what would be done, gave us choice when decisions had to be made and a great price.
Arrived when he said he would and everything was done and can't give enough praise.
Would use again no concerns

Terrible company, do not use under any circumstances. They tie you into a contract that is continually rolling and make it near impossible to leave. Leads are useless, customer service even worse. DO NOT USE

This company took over £500 from me they have not delivered. They have not given me any leads trying to make out that I am stupid but I’m not turning on my notifications. They are just rip-offs playing rip-offs taking money from businesses that are trying to grow trading standards should be getting involved in shutting these people down. I’m gonna go to action Fraud, proper rip offs Money grabbing fraudsters

Total scam. Someone needs to sort them out and take legal action against this company. They made many promises, but the jobs that come through are not real. They charge for membership and don’t call you back. Books Builder never called back to set up my account. Avoid at all costs!

Took my money, smooth talked his way into trying to get me to have my web site redone for hundreds more, My site built by a professional company and he said it was rubbish, of course he would. Waited for all the promised jobs to be put my way, and, guess what, the odd one or two that appeared were immediately "not available" . Had someone I know try and place a job, he was gob smacked at the incompetence. A scam.

Leads are of low quality and don’t suit my skills. No communication. Promises they made never appeared after complaints. Only interested in getting there money. Waste of time look for another source of leads or you wii regret it.

0 star scamers do not give you a singel leed.

I joined up with all the promising of loads of work they took £720 off me and I’ve not had a single job off them in 6 weeks total lies and scammers they’ve scammed me out of £720 I try to ring them now and I can’t get through awful service and so wrong taking hard earned money off people with no results

Iv been solicitors today and they said they've missold me with false promises, of which they're going to act for me to get back almost £2000. They're just full of bullshit when you finally get through to your guy who supposed to be your advisor.
He spurns you another load of bullshit, saying the systems being updated, and it's a quiet time of yr. Well that's funny cus i get upto 20leads a day with checkatrade.

Did a patching repair to 2 windows for me excellent job very reasonable price

So not sign up, compete waste of money and time. I got completely mis sold, once I signed up, couldn’t get ahold of anyone and couldn’t accept any leads

A bunch of scammers!! Clicked on the leads the second they come up and they are always unavailable. Tried to cancel the auto renewal and they refused as they say ‘ it cannot be cancelled’ which is total nonsense. DO NOT USE THEM. They should be prosecuted.

Booked a business called L and R builders from looe in Cornwall.
The job was to replace a pvc front door,unfortunately I didn’t get a written quote,I ordered the door and paid for it £550,they collected it,when they arrived the door didn’t have frosted glass nor a letterbox,I accepted this as I could get a wall mounted box and they promised to replace the glass,a new door would take 6 weeks to get so I asked to get the glass replaced send they fitted the door,like a fool I paid over £1100,weeks later still waiting for new glass never heard from them again and had to get a professional in to fix the mess.Do not use.

Waste of time and money not worth it

Quick response reasonable quote came out on a Sunday morning to do the job straight to work job done very happy will be keeping his phone number for future jobs.

I have paid a year's membership and have received not one bloody lead.
A complete waste of money I feel like I have been totally scammed.

I paid £620 for nothing, even one single job, they don’t give me Disgusting customer service disgusting company

Absolute shambles of a company, tricked me into signing up after promising great things, then telling me we’ve set you up on the wrong platform and you need to pay another £300, I had 2 different people from there office, slating each other.. very unprofessional, refusing to give me a refund, even though I haven’t signed an agreement! AVOID THIS COMPANY!!!

It’s a scam,they make you pay for a year subscription upfront and don’t provide any leads and if you don’t let them know with 60 days before the automatic renewal they will tax you again for another year !!!

Any complaints that you have and you call the costumer service will be ignored

Just joined today no leads for any work I’m trying to cancel my credit card payment avoid

Its a scam, do not give them your money, if you already did call your bank to get your money, please report a scam website at https://www.ncsc.gov.uk/section/about-this-website/report-scam-website