BOB'S BUSINESS Salary
DMC COUNTY WAY BARNSLEY S70 2JW
TIN: 06341794
BOB'S BUSINESS Premium profile inactive Premium profile inactive
Earnings on positions in BOB'S BUSINESS
BOB'S BUSINESS is looking for employees for positions:
customer service representative
Working hours
- full-time
Education
- A-Level or equivalent
Responsibility
- ● To provide an outstanding level of customer care by identifying appropriate customer needs, gathering appropriate information accurately and with care
- ● To pro-actively manage the customer journey either by customer calls, emails or visits
- ● Support customers with any portal and course queries
- ● Support the technical team in the delivery of Phishing campaigns
- ● To provide an outstanding service to all of our partner clients
- ● Support opportunities to retain business, by understanding fully what a customer is asking for and providing a tailored response
- managing Live Chat
- answering inbound calls
Requirements
- ● Previous Customer service experience
- ● Comfortable working remotely with online support
- ● Knowledge of LMS and email tools, such as Hubspot
- ● A willing and keen interest in getting to know a business and understand how they can contribute
- ● An interest in building positive client relationships
- knowledge and Skills
- ● Good Communication skills, both verbal and written
- ● Previous experience using Gsuite