BNP PARIBAS COMMERCIAL FINANCE Salary
Royal Tunbridge Wells
TIN: 02713317
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Earnings on positions in BNP PARIBAS COMMERCIAL FINANCE
BNP PARIBAS COMMERCIAL FINANCE is looking for employees for positions:
customer service advisor
Working hours
- full-time | Permanent
Benefits
- holiday vouchers
Responsibility
- speaking with customers over the phone via both inbound and outbound calling
- empathising and engaging with customers, getting them to tell their story and explain their situation
- offering positive solutions to customers with arrears
- to deliver a professional and consistent level of customer service
- to develop repayment plans that are sustainable for each customer’s needs
- keeping internal systems up to date
Requirements
- ability to empathise and actively listen to customers
- previous experience in customer-facing roles
- ability to communicate with customers clearly and confidently over the phone
- ability to prioritise and organise workload
- IT Skills