BNP PARIBAS COMMERCIAL FINANCE  Salary

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Royal Tunbridge Wells
TIN: 02713317
 Finance and Insurance
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BNP PARIBAS COMMERCIAL FINANCE

Earnings on positions in BNP PARIBAS COMMERCIAL FINANCE

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BNP PARIBAS COMMERCIAL FINANCE is looking for employees for positions:

customer service advisor

  • customer service advisor

Working hours

  • full-time | Permanent

Benefits

  • holiday vouchers

Responsibility

  • speaking with customers over the phone via both inbound and outbound calling
  • empathising and engaging with customers, getting them to tell their story and explain their situation
  • offering positive solutions to customers with arrears
  • to deliver a professional and consistent level of customer service
  • to develop repayment plans that are sustainable for each customer’s needs
  • keeping internal systems up to date

Requirements

  • ability to empathise and actively listen to customers
  • previous experience in customer-facing roles
  • ability to communicate with customers clearly and confidently over the phone
  • ability to prioritise and organise workload
  • IT Skills